Warehouse Manager

Who We Are We Ship Express is an industry-leading e-commerce logistics company with more than 20 years of compliance and shipping expertise. Our team is committed to delivering reliable, innovative, and efficient shipping solutions to businesses nationwide. As we continue expanding our operations and market presence, we are looking for a hands‑on Facility Manager to lead our Fredericksburg, TX distribution center. This is an exciting opportunity for an experienced operations leader who enjoys building high-performing teams, driving continuous improvement, and delivering exceptional customer service. Why Join We Ship Express Competitive salary based on experience Opportunity to lead a growing operation with significant impact Career growth opportunities within a rapidly expanding company Collaborative and supportive leadership team Fast-paced environment where your ideas and leadership make a difference Comprehensive benefits package What You'll Do As the Facility Manager, you will oversee all warehouse operations while ensuring safety, efficiency, inventory accuracy, and outstanding service for our customers. Responsibilities Lead all warehouse operations including receiving, shipping, fulfillment, inventory control, and packing activities. Operate a 26-foot box truck to complete customer pickups and deliveries, ensuring products are loaded, secured and transported safely and on time. Supervise employees performing transportation duties and ensure the same standards are consistently followed. Maintain a highly visible presence on the warehouse floor while coaching and supporting employees. Establish and maintain productivity, quality, safety and accuracy standards. Plan, prioritize and organize daily warehouse workflow to meet customer expectations. Manage staffing levels to meet operational demands, including recruiting, training, coaching, scheduling and performance management. Develop and implement operational procedures that improve efficiency and ensure consistency. Hold team members accountable for individual and team performance goals. Oversee inventory control processes including cycle counts, reconciliations and inventory accuracy. Coordinate equipment maintenance and ensure facility equipment remains in safe operating condition. Review warehouse documentation, receiving records, shipping paperwork and vendor invoices for accuracy. Partner with leadership, customer service, finance and transportation teams to resolve operational issues. Ensure compliance with all OSHA regulations, company safety policies and warehouse best practices. Maintain proficiency with warehouse management systems and operational reporting. Prepare operational reports and communicate facility performance to leadership. Foster a culture of teamwork, accountability, safety and continuous improvement. Required Qualifications What We're Looking For Proven leadership experience managing warehouse or distribution center operations. Strong knowledge of shipping, receiving, inventory control and warehouse best practices. Minimum of two years of experience operating a 26-foot box truck or larger. Valid driver’s license and a driving record reflecting no accidents or moving violations within the past five years. Demonstrated ability to lead, motivate coach and develop high-performing teams. Strong organizational analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to prioritize multiple projects in a fast paced environment. Strong customer service mindset with a commitment to operational excellence. Working knowledge of Warehouse Management Systems (WMS) and Microsoft Office. Ability to maintain a safe work environment and enforce company policies. Forklift certification or ability to become certified on warehouse equipment. Preferred Experience Two to five years of warehouse, distribution, logistics or fulfillment management experience. Experience within transportation, shipping or third-party logistics (3PL) industry strongly preferred. Experience managing inventory control and warehouse KPIs. Experience implementing process improvements and driving operational efficiencies. Familiarity with WMS platforms such as Advatix, MAPPS or similar warehouse software. Experience leading teams in a high volume fulfillment environment. Education High School Diploma or GED required. Associate's or Bachelor's degree in Supply Chain Management, Business, Operations Management or a related field is preferred. Equivalent leadership experience will also be considered. Salary $75,000–$90,000 annually, depending on experience Benefits Medical, Dental and Vision Insurance 401(k) with company match Life and Disability Insurance Flexible Spending and Health Savings Accounts Paid vacation, sick time and floating holidays Pet Insurance and additional voluntary benefits Professional development and career advancement opportunities If you’re a hands‑on leader who enjoys building strong teams, improving operations and creating exceptional customer experiences, we’d love to hear from you. #J-18808-Ljbffr