Xfinity Retail Sales Consultant

Job Summary Hourly: $26.44+ (Base $18.75 + Targeted Commission). This retail role involves engaging customers, demonstrating product features, delivering outstanding service, and meeting sales targets. Responsibilities and Duties Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Provide outstanding customer service in all interactions. Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up. Help customers interpret and clarify their account statements and pay bills in the store. Answer customer questions on current or new services, make changes to account data, upgrade service levels, and process general service requests. Act as brand ambassador to promote Comcast/Xfinity products. Provide expert-level understanding and passion around technology, especially Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Contribute to a fun and competitive environment, connecting products and services to customers’ everyday lifestyles. Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment. What you will need to have High School Diploma or equivalent. Adjust to a flexible work schedule, including evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry or lift 25-pound boxes and move around the store constantly. Qualifications and Expectations Understanding of Operating Principles and applying them in daily work. Own the customer experience and think and act to put customers first. Be an enthusiastic learner, user, and advocate of technology, products, and services. Win as a team, collaborate, and be open to new ideas. Participate in the Net Promoter System, providing feedback and callbacks. Drive results and growth. Support a culture of inclusion in work and leadership. Act with integrity and do what is right for each other, customers, investors, and the community. Skills Customer‑Focused Workplace Organization Persuasion Teamwork Technical Knowledge Self‑Motivation Resilience Critical Thinking & Problem Solving Communication Professional Integrity Benefits Day‑One benefits including Medical, Dental, and Vision coverage. Comcast XFINITY courtesy services in covered areas. Discount tickets to Universal Resorts. Paid Parental Leave. Tuition reimbursement up to $8,000 for full‑time employees. Paid Time Off. 401(k) Savings Plan with up to 6% dollar‑to‑dollar match. EEO Statement Comcast is an EOE/Veterans/Disabled/LGBT employer. We will provide reasonable accommodation to applicants with disabilities. Comcast is an equal‑opportunity workplace and will consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected basis. Education High School Diploma / GED. Certifications None required. Experience 2‑5 years of retail or customer service experience. Salary and Compensation Base Pay: $18.75 per hour. Total Target Compensation (Base plus Targeted Commission): $26.44 per hour. Commission eligible for performance above target. #J-18808-Ljbffr Comcast