Project Logistics Manager

Job Description

Job Description

Summary

The Manager, Project Logistics, reports to LOGISTEED America, Inc.’s GM, Project Logistics. The Manager, Project Logistics Manager, based out of the Mineola, NY location (preferred but not required), is responsible for maintaining strong customer relationships with domestic and foreign customers. This position will be responsible for creating new client partnerships as well as maintaining existing customer relationships and promoting and increasing market share of project cargo operations.

Qualities

• Deep understanding of project cargo operations and risk management
• Strong understanding of project cargo, heavy lift, and oversized shipments
• Proven track record of winning project-based contracts
• 5+ years of experience in project logistics sales or freight forwarding
• Possess a solid background in international transportation services with a working knowledge of inbound services
• Ethical with sound business judgement
• Possess a passion to help team members 
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

 

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

• Performing tasks safely 
• Monitor market trends and competitor activities
• Mentor junior sales and business development staff
• Maintain strong relationships with decision-makers at client organizations
• Support team member's Project executions
• Promote project logistics solutions including heavy lift, breakbulk, and multimodal transport
• Meet all assigned sales and budget goals
• Prospect, develop, quote and close international transportation accounts in a geographic sales region
• Sell profitable new business to include prospecting, cold calling, cultivating leads and networking. 
• Design service solutions and make customized presentations to various decision-making audiences to close new business
• Maintain and increase revenue streams with current key accounts, to include face to face visits, problem solving and administrative follow-up
• Plan and organize for growth using company tools, processes and technologies to manage/grow territory and document activity
• Manage project cargo on-site operations
• Maintain safety control level at the site of project cargo operation
• Gather sub-contractors (Heavy Haul, Rigging, Stevedoring Company and Ocean carrier) information and evaluate them and research the best partners
• Survey transport route including inside port and jobsite
• Organize cost information of various project cargo, and prepare project cargo quotation based on sales in charges requirement / overseas requirement
• Report bi-weekly on personal itinerary, sales plan execution and market development
• Ensure high post-sales satisfaction and positive long-term relationships
• Effectively and fairly deal with many constituents (colleagues, employees, agents, carriers, customers, etc.) via developed diplomacy and interpersonal skills to maximize sales and revenue growth within territory
• Microsoft OS system knowledge (Excel, Word, PowerPoint, Outlook)
• Be an ambassador of LOGISTEED America, Inc., in the project logistics industry and represent the company in a way that reflects positively at all times to our customers and partners
• Ensuring area housekeeping requirements are met
• Abiding by all OSHA rules and LOGISTEED America, Inc. safety practices
• Meeting established procedures and productivity, safety and quality standards
• Meets attendance & punctuality standards 
• Communicate both orally and in writing in a clear and concise manner 
• Ability to travel extensively within a designated territory
• Any other duties assigned by General Manager

Communications

• Maintains communication and control through all phases of the journey, including the production of management reports and statistics
• Communicating both orally and in writing in a clear and concise manner
• Handle and manage all communication and sensitive materials with high confidentiality and discretion.
• Maintains current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
• Manages multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation
• Knowledge of state, federal and international applicable laws and regulations as they relate to primary services provided (i.e. Customs, Security, other export & export government agencies)

 

Engagement

• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives.

 

Safety

• Performs tasks safely
• Ensures area housekeeping requirements are met
• Abiding by all Federal. State, Local safety regulations and OSHA rules and LOGISTEED-America, Inc. safety practices

Finance

• Reviews weekly Accounts Receivable Reports and communicate status to Branch Manager

 

Training

• Trains and develops Export Operations Air and Ocean teams
• Creates and maintains Standard Operating Procedures for Export Operations 
• Participate in application of LUS policies and procedures including but not limited Attendance and Punctuality policy, progressive corrective action, and others.
• Training and developing Team as needed

 

Collaboration

• Works closely with HR Department and Branch Manager concerning recruitment, corrective action process and performance review process
• Works closely with customers, colleagues and third parties to ensure smooth operations to deadlines 
• Support internal and external stakeholders including but not limited to safety, compliance, HR. finance and customers. 
• Contributes to team effort by accomplishing related results as needed. 
• Ability to travel if needed for business necessity  
• Should be available for holiday, night and weekend shifts to meet required customer/business needs.
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines 
• Performs other duties as assigned by the Manager

 

Competency  

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking

Supervisory Responsibility 

• Ensure a culture and work environment in line with the company’s core value of respect
• Ensure that all team members are looking for ways to systematize the business to increase efficiency

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Minimum of 4 years’ experience successfully selling international transportation services including project cargo

 

Education and Certifications 

• 4-year college degree preferred

Requirements and Preferences:

• Excellent verbal and written communications skills
• Proven strong business acumen 
• Effective, clear, and concise communication skills 
• Detail oriented with ability to solve problems independently as well as in a team environment
• Demonstrated experience interacting, developing and maintaining customer relationships
• Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
• Proven competencies in Microsoft Office products
• Ability to work flexible hours according to business needs and travel within designated territory
• Proficient in Microsoft applications 
• Fluency in Japanese and English

Additional Eligibility Qualifications:

• Ability to read, analyze and interpret the most complex documents
• Ability to respond effectively and timely to the most sensitive inquiries or complaints

Work Authorization/Security Clearance (if applicable):

• Must be legally authorized to work in the United States

Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

 

Work Environment

Ninety-five percent of the work time will be spent in an office setting where the environment is climate controlled. Five percent of work time may be spent in various warehouses or other locations where the environment is not climate controlled (hot and cold seasonally).

LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. 

PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Information is obtained as part of an employee’s essential job functions if: (1) access to compensation information is necessary to perform that function or another routinely assigned business task, or (2) the function or duties of the position include protecting and maintaining the privacy of employee personnel records, including compensation information.

Nothing in this statement prevents LOGISTEED America, Inc. from disciplining, terminating, or otherwise taking adverse action against an applicant or employee because they have violated another workplace rule. LOGISTEED America, Inc. fully supports the above pay transparency nondiscrimination statement.

EOE/M/F/D/V 

Hiring Compensation is Starting At: $80,000. The annual salary for this position will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data