Senior Payroll Analyst

Senior Payroll Analyst – North America Payroll Team, Marsh, Louisville We are seeking a talented individual to join our North America Payroll team at Marsh. This role will be based in Louisville and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As a Senior Payroll Analyst, you will play a pivotal role in ensuring the accuracy, compliance, and efficiency of our payroll operations – serving as a go‑to Subject Matter Expert across complex, high‑impact functions. You’ll leverage cutting‑edge HRMS platforms and third‑party vendors to deliver seamless end‑to‑end payroll processing while upholding federal, state, and local regulatory standards. Beyond the day‑to‑day, you’ll lead special projects, drive continuous process improvement through evolving SOPs, and use data‑driven insights to consistently meet or exceed Service Level Agreements. This is a great opportunity for someone who thrives on ownership, values precision, and is ready to make a meaningful impact on both the team and the business. Responsibilities Utilizes HRMS software and/or 3rd Party Vendor to effectively manage the day‑to‑day processing of employee payroll Audit employee data to ensure compliance with federal/country, state/provincial, and local payroll laws Review new hires, rehires, and transfers entered into the payroll system for accuracy utilizing peer review process Analyze and execute assignments with advanced complexity, sensitivity, and/or risk while serving as a designated Subject Matter Expert for more complex unique duties and functions supporting more junior roles Lead/support special projects of a more complex nature assigned by Supervisor and/or Manager Ensure documentation and maintenance of Standard Operating Procedures (SOPs) are kept up to date as procedures change and creating new SOPs as needed Administer the execution of day‑to‑day operational tasks, case load evaluation and quality assurance, bringing issues to the attention the Supervisor and Manager as needed. Peer reviews payroll entries to ensure accuracy of data entry and reports concerns Supervisor and/or Manager when issues are identified and/or escalated Update earnings, taxes, and voluntary and involuntary deductions for appropriate payroll cycle(s) by data entry into HRMS system and/or 3rd Party Vendor Utilize data and reporting from work management tools to ensure that Service Level Agreements are met or exceeded, providing timely service and quality problem resolution Qualifications High school diploma or GED Minimum 1 year of relevant experience Exceptional customer service skills and mindset Experience meeting deadlines, prioritizing tasks, and working in a fast‑paced environment Experience problem solving and possesses the ability to work independently Strong interpersonal and communication skills Preferred Qualifications Bachelors’ degree Office 365 experience Payroll designation (CPP) Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being. Marsh is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting View email address on click.appcast.io. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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