Epic Payer Platform Business Consultant, Senior Associate

Operations Consulting Senior Associate

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Operations Consulting team, you will design and implement innovative IT solutions that meet organizational needs. As a Senior Associate, you will leverage your analytical skills to navigate complex challenges while mentoring junior team members and fostering sturdy client relationships. This role offers the chance to work on pioneering technology projects and contribute to the growth of our healthcare application ecosystem.

Responsibilities

• Design and implement innovative IT solutions to address organizational requirements
• Utilise analytical skills to tackle intricate challenges and provide insights
• Mentor junior team members to enhance their professional development
• Foster substantial relationships with clients to understand their needs
• Conduct complex data analysis to support business operations
• Develop data mining architectures and models for impactful decision-making
• Manage IT infrastructure and confirm alignment with business objectives
• Collaborate on advanced technology projects to drive growth

What You Must Have

• Bachelor's Degree
• At least 3 years of experience
• Epic ODBA, Epic ECSA, Data Courier Certification, and/or Chronicles Certification

What Sets You Apart

• Master's Degree preferred
• Considerable experience in Operations Strategy and Transformation
• Proven abilities in Supply Chain Management and Procurement
• Demonstrating innovative problem-solving and critical thinking
• Managing complex data analysis and benchmarking
• Communicating effectively across diverse audiences
• Prioritising workloads and managing multiple projects
• Providing mentorship and team leadership
• Knowledge of patient care databases and financial applications

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.