Consumer Digital Strategy Lead - Fraud and Authentication

Job Overview This role supports the development and delivery of the overall digital strategy for a portfolio of medium to large digital programs within the Digital Fraud & Credit Strategy team of the Consumer Digital Strategy organization. The focus is on fraud prevention and authentication solutions for consumer clients, partnering across Digital Strategy, Digital, and various LOBs to prioritize client experience and optimize business outcomes. Key Responsibilities Identify strategic and operational risks and opportunities. Build partnerships across the enterprise to determine priorities and project direction. Make complex judgement calls and decisions to deliver material business impact for critical digital capabilities. Collaborate on a unified digital authentication strategy. Define clear KPIs aligned to core business goals. Influence all stakeholders to drive decisions and roadmap prioritization. Contribute to the development of digital strategies and process transformations. Manage a large program or a portfolio of projects overseeing timeline, budgets, and resource allocation. Promote governance, risk management, and analytics best practices at the portfolio level. Support program or portfolio business case, funding, progress status, promotion, and advocacy across the bank. Craft powerful narratives and storytelling to drive awareness and rally support among executives. Build alliances, negotiate, and influence stakeholders across multiple levels and functions within the bank to drive outcomes. Demonstrate critical thinking and leverage findings and data to make informed decisions across digital delivery, prioritization, negotiation, hiring, and staffing activities. Required Skills Business Acumen Decision Making Product Design and Development Product Management Program Management Executive Presence Oral Communications Presentation Skills Prioritization Written Communications Business Case Review Negotiation Strategic Thinking Required Qualifications 5+ years of experience leading large strategic initiatives within a financial services organization. Strong strategic and analytical skills to evaluate and prioritize ideas, quantify benefits, and assess performance. Ability to translate strategy into design options to test and refine concepts. Excellent communication skills, both written and verbal, including preparation of executive‑level PowerPoint presentations. Understanding of consumer banking and investing businesses. Ability to work in a team environment with partners in multiple locations. Preferred Qualifications Experience with Agile Methodology. Experience with fraud and/or digital client authentication. Experience working in a fast‑paced environment. Ability to work independently as well as effectively in teams with individuals of diverse skills and backgrounds. Proven strong analytical and communication skills. Education Bachelor’s Degree or equivalent work experience. Employment Details Shift: 1st shift (United States of America) Hours per week: 40 Locations: San Francisco, CA • Chicago, IL • Boston, MA • Waltham, MA • Pennington, NJ • New York, NY Pay: $123,800.00 – $191,000.00 annualized salary, plus discretionary incentive eligible. Benefits Industry‑leading benefits, access to paid time off, and comprehensive support to employees. #J-18808-Ljbffr