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Onboarding Specialist

Full-time

DCX

Role Description

Are you detail-oriented, highly organized, and passionate about delivering exceptional employee experiences? We are looking for an Onboarding Specialist to join our team and ensure smooth onboarding processes for external employees across multiple divisions. This role is a great chance to support our healthcare operations by managing onboarding documentation, compliance requirements, and employee integrations from start to finish.

Qualifications

  • Associate degree in business, human resources, psychology, or equivalent work experience.
  • 1-2 years of experience in a SaaS onboarding, implementation or customer success role.
  • Excellent customer service and interpersonal communication skills.
  • Highly detail-oriented with strong organizational skills.
  • Maintains integrity, motivation, and perseverance under pressure.
  • Proficient in using onboarding systems, spreadsheets, and compliance tracking tools.
  • Ability to work across multiple divisions with professionalism.
  • Experience working with SaaS platforms.
  • Basic familiarity with HubSpot and/or Salesforce.
  • Experience conducting virtual trainings or onboarding calls.
  • Experience working in fast-paced startup or technology environments.

Requirements

  • Attention to Detail: Maintains accuracy in managing employee documentation and compliance requirements.
  • Communication Skills: Communicates clearly and professionally with employees, vendors, and internal departments.
  • Confidentiality: Handles sensitive employee information with integrity and professionalism.
  • Organizational Skills: Manages onboarding processes across multiple divisions with precision.
  • Technical Proficiency: Comfortable using HRIS platforms, spreadsheets, and tracking tools.

Benefits

  • Salary Range: Php 45,000 - Php 48,000
  • Industry: Software as a Service (SaaS)
  • Job Type: Full-time
  • Work Shift: 8AM-5PM CST
  • Workdays: Monday through Friday (USA)
  • Industry-leading salary packages
  • Permanent work-from-home setup
  • Company equipment provided
  • Internet stipends upon regularization
  • HMO Coverage
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth
Vacancy posted 2 days ago
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