Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and is a close-knit team of four who work together toward shared goals every day. Before becoming an agent, I spent 15 years as a State Farm team member, and I’ve been in the insurance world since I was 16 years old. That lifelong experience gives me a deep understanding of the business and a strong appreciation for what it takes to build a successful, supportive office.

I’ve been married for almost 20 years and have two boys. We’re also a military family, so commitment, teamwork, and resilience are values that are very important to me and shape the way I lead the agency.

Our team members earn PTO monthly, with up to 15 days available, and have access to top-producer bonuses, as well as weekly and monthly prizes based on performance. We also offer annual production bonuses, licensing reimbursement, and after 90 days, we cover life, disability, and hospital supplemental policies.

Our culture is built around teamwork. Everyone is working toward the same goals, and we support each other along the way. We’re looking for someone who values collaboration and wants to be part of a strong team environment. If you’re motivated, team-oriented, and ready to grow with a supportive office, this could be a great place to build your career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Janine Camacho - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.