Retail Install Team Lead

Job Description

Job Description

PHOENIX, Arizona 85007, United States

Job Description

Install Team Lead

The Install Team Lead oversees and supports a team of Temporary Install Team Members during a 13-week traveling installation program within grocery retail accounts. This role is responsible for coordinating in-store merchandising setups, including the installation of hardware and initial product placement for an impulse clip strip program. The position requires regular travel within an assigned territory, adherence to a structured schedule, and direct supervision of team members to ensure consistent execution. This role is temporary with the potential to become a permanent position at the conclusion of the installation program, dependent upon performance.

Essential Duties & Responsibilities

• Lead and supervise a team of merchandising install team members across assigned grocery retail locations
• Coordinate daily schedules, assignments, and travel logistics to ensure timely completion of installations
• Oversee installation of merchandising hardware, including clip strips and related display components
• Ensure accurate and consistent execution of product placement according to planograms and company standards
• Conduct on-site quality checks to confirm displays are secure, compliant, and visually consistent
• Serve as the primary point of contact for team members, supervisors, and store personnel
• Train and support team members on installation processes, tools, and reporting requirements
• Monitor team performance and provide real-time feedback and issue resolution in the field
• Complete and review required reporting, including photos and installation documentation
• Troubleshoot and resolve escalated installation or merchandising issues
• Understand and demonstrate safe work practices at all times to ensure a safe work environment.
• Comply with all company policies and procedures.
• Complete special projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

• Strong leadership and team coordination skills
• Advanced attention to detail and ability to interpret and enforce merchandising standards
• Solid mechanical aptitude for installing fixtures and hardware
• Ability to prioritize tasks and manage multiple locations and team members simultaneously
• Effective communication and interpersonal skills
• Problem-solving skills with the ability to address issues in real time
• Proficiency with mobile reporting tools or ability to learn quickly

Experience and Credentials

• High School Diploma or GED or equivalent experience required
• Must be 18 or older
• 1 to 2 years previous merchandising, grocery, or retail sales experience preferred
• Prior experience leading teams, supervising field staff, or coordinating projects preferred
• Flexible availability to accommodate schedule requirements during the 13-week program
• Ability to move, lift, push, pull, and carry up to 50 pounds constantly and be on feet for 3 to 8 hours consecutively
• Must have and use reliable transportation
• • Must possess and produce a valid state driver’s license with proof of current automobile insurance coverage, unless utilizing other means of transportation
• Must have access to and be able to use a smartphone capable of running and using the required applicable company-related software programs and business tasks like ordering, GPS tracking, and time recording.
• Must be computer literate and able to operate a smartphone or tablet utilizing different applications and the internet for company business, like ordering GPS tracking, and time recording
• Ability to read, speak, and understand English is required