Senior Vice President, Facility Operations

Senior Vice President, Facility Operations

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.

Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.

Job Summary

Position title: Senior Vice President, Facility Operations

Reporting to: Chief Operational Officer

Direct Reports: Vice President, Facility Operations

Job Summary: The Senior Vice President of Facility Operations is a senior executive responsible for enterprise-wide oversight, strategy, and performance management of all facility operations across the organization. This role ensures that facilities operations are aligned with organizational growth, clinical strategy, financial performance, and regulatory standards.

The SVP operates at a strategic and governance level, setting direction, establishing standards, and driving operational excellence across the portfolio — while the VP of Facilities owns execution, maintenance, and day-to-day facility management.

Responsibilities

Enterprise Strategy & Governance

• Define and lead the enterprise facility operations strategy aligned with organizational growth, service line expansion, and long-term capital planning
• Establish standardized operating models, KPIs, and governance frameworks across all facilities
• Serve as executive owner for facility performance, readiness, and scalability across current and future sites
• Partner with the COO and executive leadership on multi-year facility roadmaps and operational priorities

Operational Oversight (Not Execution)

• Provide executive oversight of facility operations without managing day-to-day maintenance, repairs, or site-level issues
• Hold the VP of Facilities and regional leaders accountable to performance targets, compliance metrics, and service standards
• Review and act on portfolio-level operational data, trends, risks, and capacity planning
• Escalate and resolve systemic operational challenges impacting patient care or business continuity

Financial & Capital Leadership

• Own facility operations budgeting at the enterprise level, including operating expense targets and capital allocation strategy
• Partner with Finance on cost optimization, ROI analysis, and long-term capital planning
• Oversee financial governance related to leases, renovations, expansions, and facility investments (execution managed by VP of Facilities)

Compliance, Risk & Readiness

• Provide executive oversight for regulatory readiness, accreditation support, and risk mitigation related to facility operations
• Ensure facilities support compliance with state, federal, and accreditation requirements in partnership with Compliance and Legal
• Lead enterprise response planning for facility-related risk, emergencies, and business continuity

Growth, Expansion & Integration

• Serve as executive sponsor for new site openings, acquisitions, and integrations, ensuring operational readiness at scale
• Partner with Clinical, IT, Revenue Cycle, and Compliance leadership to ensure facilities enable high-quality care delivery
• Drive post-acquisition operational alignment and standardization across the facility portfolio

Leadership & Stakeholder Engagement

• Act as a senior executive liaison between Facilities, Operations, Clinical Leadership, and Corporate Services
• Provide mentorship and strategic direction to senior facility and operations leaders
• Represent Facility Operations at executive, board, and investor-level discussions as needed

Qualifications

Required Qualifications:

• 12+ years of progressive leadership in healthcare operations, facility operations, or multi-site environments
• Demonstrated experience leading enterprise-scale operational strategy
• Strong financial acumen with experience overseeing large operational budgets and capital planning
• Proven ability to lead through influence in highly matrixed organizations
• Executive presence with experience partnering with C-suite and Board-level stakeholders

Preferred Experience:

• Multi-state healthcare or outpatient network operations
• Experience supporting rapid growth, acquisitions, or large-scale expansions
• Familiarity with regulatory and accreditation environments impacting healthcare facilities

Equal Opportunity Employer

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