LOA Specialist

Job Description

Job Description

Job Title: LOA Specialist
Job Description

The LOA Specialist administers all aspects of employee leaves of absence and serves as the primary point of contact for employees and managers throughout the leave process. This role ensures that all leave requests are processed accurately and on time, in full compliance with federal, state, and local regulations, as well as internal policies. The specialist coordinates closely with third-party administrators, insurance providers, and payroll to deliver a seamless experience and maintains strict confidentiality when handling sensitive employee information.

Responsibilities

• Administer all aspects of employee leaves of absence, including FMLA, PFL, ADA, STD, LTD, military leave, and personal leaves.
• Serve as the primary point of contact for employees and managers regarding leave inquiries, processes, and status updates.
• Ensure timely and accurate processing of leave requests and related documentation in accordance with legal requirements and internal policies.
• Coordinate with third-party leave administrators, insurance providers, and payroll to support accurate and seamless leave processing and payments.
• Monitor and track leave durations, intermittent leaves, and return-to-work dates, ensuring records remain current and accurate.
• Maintain comprehensive and accurate leave records in the appropriate systems and files.
• Handle sensitive employee information with a high level of confidentiality and discretion.
• Ensure compliance with federal, state, and local laws and regulations, including FMLA, ADA, and HIPAA.
• Support and participate in special projects or assignments related to leave management or broader HR initiatives as needed.

• Proven experience administering employee leaves of absence, including FMLA, PFL, ADA, STD, LTD, military leave, and personal leaves.
• Strong knowledge of federal, state, and local leave laws and regulations, including FMLA, ADA, and HIPAA.
• Demonstrated ability to process leave requests and documentation accurately and within required timeframes.
• Experience coordinating with third-party leave administrators, insurance providers, and payroll teams.
• Ability to maintain accurate records and track leave durations, intermittent leaves, and return-to-work dates.
• High level of discretion and professionalism when handling confidential and sensitive employee information.
• Strong organizational skills with the ability to manage multiple cases and deadlines simultaneously.
• Clear and professional communication skills when interacting with employees and managers about leave processes and requirements.

• Bilingual fluency in Spanish, with the ability to communicate clearly with Spanish-speaking employees and stakeholders.
• Experience supporting special projects or initiatives related to leave management or human resources.
• Familiarity with HR or leave management systems and tools used to track and document leaves.

This is an in-person role that requires regular on-site presence. The LOA Specialist works in a professional office environment, collaborating closely with HR, payroll, and external partners such as third-party leave administrators and insurance providers. The position involves frequent interaction with employees and managers, typically in a standard business-hour schedule, and requires consistent access to secure systems and confidential records.

Job Type & Location

This is a Contract position based out of Bronx, NY.

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Bronx,NY.

This position is anticipated to close on Jul 21, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.