Universal Banker

Universal Banker

Be the welcoming face of community banking—building relationships, supporting customers, and making a meaningful difference every day.

Keen Bank is seeking a people-focused, detail-oriented Universal Banker to join our team at our Waseca, Minnesota location. In this role, you will often be the first point of contact for our customers and a trusted resource for their everyday banking needs. You may also be asked to provide support at our Ellendale or Owatonna branches as needed.

If you enjoy building connections, solving problems, and helping people reach their financial goals, this could be a great opportunity for you.

As a Universal Banker, you will combine teller expertise with relationship-building skills to provide exceptional service and support:

• Open, close, and maintain deposit accounts.
• Process daily transactions—including deposits, withdrawals, and transfers—with accuracy and care.
• Identify customer needs and recommend appropriate banking products and services.
• Build strong, lasting customer relationships through personalized service.
• Participate in officer calls to help develop and strengthen customer relationships.
• Handle cash responsibly, including drawers, vaults, and ATMs, and balance accurately each shift.
• Maintain knowledge of and comply with applicable state and federal banking regulations.
• Travel to Ellendale or Owatonna branches to provide coverage when needed; mileage reimbursement will be provided.

Your work will play an important role in delivering a positive customer experience and supporting the continued success of our community bank.

Your Schedule:

• 40 hours per week
• Must be available Monday–Friday between 7:15 a.m. and 5:45 p.m.
• Saturday availability between 8:45 a.m. and 12:15 p.m.

Keen Bank, N.A. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.

Minimum Education Required:

Educational requirements for this position will be evaluated based on educational achievement and work experience. Work related experience should consist of a financial institution operations, sales, or customer service background. Educational experience, through in-house training sessions, formal school, or financial industry related curriculum, should be business or financial industry related.

Minimum Experience Required:

• Two years of banking or financial services experience OR four years of business or sales experience
• Excellent customer service skills and a genuine desire to help others
• Strong verbal and written communication skills
• A commitment to integrity, professionalism, and ethical standards

Compensation: $18.00 - $25.00 / Hourly

Additional Compensation:

• Incentive plan and discretionary bonus opportunities.

Job Type: Full Time

Place of Work: On-site

Application Email: View email address on click.appcast.io