Bilingual Spanish/English Customer Service Rep / Account Services Associate / Inside Sales Assistant

About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Service Partners is a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Job Details Schedule: Monday through Friday, 6:30AM to 4:30PM (with occasional Saturday inventory participation). Compensation: $21 to $23 per hour, commensurate with experience. (Note that the other compensation amount advertised in this post reflects a national average and is not specific to this position.) Role Overview As a customer service representative in our Puyallup location, you will be heavily engaged with customers on the phone, via e‑mail, and face‑to‑face, carrying out order taking, input and current customer needs assessment. Responsibilities Serve as the key customer contact for our branch, providing order support and product information. Work closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process. Maintain a positive rapport with customers, providing world‑class service. Provide exemplary customer service skills, analytics and problem‑solving skills. Use proficient computer skills to process and review dealer orders, requests and system‑generated acknowledgements. Perform any other duties, tasks or responsibilities as assigned. Qualifications Minimum of 18 years of age. If operating a company vehicle, a valid driver’s license required. 1–2 years of experience in a customer service role. Ability to perform basic math calculations. Personable, enthusiastic and engaging personality. Excellent communication skills, both verbal and written. Travel Requirements Local travel ( Physical Requirements Ability to lift 50lbs. unassisted. Climb, stoop, kneel, crawl and stand to perform daily work. Perform ladder climbing as needed. Benefits Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence®: minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in‑person counseling and resources Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award EEO Statement TopBuild Corp is an equal‑opportunity employer (EOE), including protected veterans and individuals with disabilities. The employee must be able to perform the essential functions of the position. Upon request and in the absence of undue hardship, reasonable accommodations will be offered to employees with disabilities to perform the essential functions of the job. #J-18808-Ljbffr Specialty Distribution Group LLC