Seasonal Sales Associate

WHAT WE BELIEVEWe believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.WHO WE AREWe are bold, we are tenacious, we are courageous and brave.We are a cast of characters;We embrace our differences and we share our likenesses.Moose Knuckles is looking for Seasonal Sales Associates to join our crew. We dare to be different, and you should too. Service for us is about being authentic, irreverent and honest. We elevate the experience by being ourselves. You have luxury experience, and know the importance of quality craftsmanship, product knowledge, outreach and genuine connections. You elevate the experience at each step of the customer journey and drive for better results every shift.Some of what you’ll do:Selling, clientelling and providing a memorable experience to each customerEngaging in conversation in a genuine mannerProviding relevant and detailed product knowledge in each customer interactionProviding speedy serviceCompleting large transactions with high level of attention to detailTaking customer information for follow up and email blastsKeeping the store clean and maintaining strong visual standardsRestocking sales floor and keeping store tidy during downtimeUnderstanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customersFollow the rules; understand and comply with all company policy, procedures and operationsSome of what you’ll need:Minimum 2 years of mid-luxury or luxury experienceYou call your most valued customers when there is something they’d loveYou know all the key performance points around our jackets and deliver them with charmYou know how to elevate an experience for everyone that walks in our doorYou always drop what you’re doing when customers walk in, offer water, a smile and a joke.You are honest with the customer.You know teamwork makes the dream work.You’re not afraid of losing a sale if your co-worker can sell it better.You know if you can lean, you can clean, and nobody needs to tell you to get a move on.