Sales Operations & CRM Specialist (f/m/d)

Germany or Switzerland PHENOGY AG is a leading innovator of battery energy storage technologies and applications for the green electrification of the planet. Our team members work on future‑proof and truly sustainable battery systems that are powerful, safe, and robust – with circularity as a central principle. In addition to Exentis Group AG, a leading provider of an additive manufacturing platform for large‑scale industrial production, the technology partner network also includes selected institutes of the Fraunhofer Battery Alliance. PHENOGY is an environmentally and socially conscious enterprise. We are committed to fostering prosperity for the people and our planet, ensuring truly sustainable growth – starting in the area of our greatest expertise and impact: energy storage solutions. We energize the future. PHENOGY is seeking curious, entrepreneurial‑minded energy pioneers to help shape our vision, systems, and growth; playing a key‑role as we launch into our ambitious future. If you’re inspired by our mission, values, and drive to change how we energize the future — we’d love your application. At Phenogy, we are at the forefront of the global energy transition. We develop, manufacture, and deliver cutting‑edge battery energy storage systems (BESS) for commercial, industrial clients. As we scale our operations globally, we are looking for a data‑driven Sales Intelligence & CRM Specialist to optimize our B2B sales processes, turn market data into actionable strategies, and elevate our CRM ecosystem. In this pivotal role, you will bridge the gap between sales strategy, data analytics, and technology. You will be responsible for managing our CRM system (MS CRM), enriching it with high‑quality market and account intelligence, and providing our B2B sales teams with the insights they need to win large‑scale energy projects. You will analyze market trends, track sales performance, and build the data foundation for our future growth. Your tasks and responsibilities: Sales Intelligence & Lead Enrichment: Proactively identify and profile potential B2B clients (e.g., renewable energy developers, grid operators, commercial & industrial enterprises). Use external tools (like LinkedIn Sales Navigator, ZoomInfo, or industry databases) to feed the sales pipeline with qualified insights Data Analytics & Reporting: Create and maintain standard reports and KPIs (e.g., conversion rates, pipeline velocity, forecasting accuracy). Translate complex data into actionable recommendations for the Head of Sales and C‑level management Process Automation & Enablement: Train the sales team on CRM best practices and sales intelligence tools. Automate administrative tasks to ensure the sales team can focus on client relationships Data Hygiene: Ensure high data quality, GDPR compliance, and seamless integration between the CRM, marketing automation tools, and the ERP system CRM Ownership & Optimization: Act as the ultimate owner of our CRM platform. Design, implement, and optimize sales workflows, pipelines, and reporting dashboards tailored to long‑cycle B2B infrastructure sales In close coordination with Marketing department: Market & Competitor Monitoring: Track market developments, policy changes in the renewable sector, and competitor movements to identify new business opportunities or risks Must have's: 3+ years of experience in Sales Operations, Sales Intelligence, or CRM Management, ideally within a B2B environment (B2B SaaS, renewable energy, manufacturing, or heavy tech) Bachelor’s degree in Business Administration, Data Science, Engineering, Information Systems, or a related field Deep, hands‑on experience with major CRM systems (e.g., Salesforce, Pipedrive, Microsoft Dynamics). Certifications are a huge plus Strong capability to analyze large datasets. Advanced Excel skills are required; experience with BI tools (Power BI, Tableau) or SQL is highly desirable A strong interest in renewable energy, battery storage, or electrical grids. Previous experience in the green energy sector is a distinct advantage Excellent written and spoken English skills. You can translate complex data into simple, convincing narratives for sales reps and executives alike Nice to have's: Knowledge of tender processes, buying signals, or technical‑commercial sales cycles Experience in startup/scaleup environments or building processes from scratch Familiarity with cost drivers in BESS projects (BESS CAPEX, BOS, EMS, EPC models) Ability to build small dashboards, reports, or forecasting models independently Location: Technopark Lucerne, Switzerland - alternatively, we are also filling this position at our on‑site location in Bremen, Germany. Travel Readiness : ca. 10‑20% within EMEA We offer you: Join a high‑caliber environment that enables you to develop your full potential, shape your job, and take ownership. Participate in the development of PHENOGY and inspire the world to transition to sustainable energy. Become part of our eco‑passionate expert team - a first‑class team all around. Benefit from flexible work hours as well as remote and on‑site working in a modern sustainable office. Enjoy various events, an amazing coffee machine, and the occasional coffee from our CEO (acting Barista). At PHENOGY, we highly value diversity, equality, and inclusion. It makes our company stronger. Our philosophy: one mindset, many minds. #J-18808-Ljbffr PHENOGY AG