Health Home Plus Care Manager

Title: Health Home Plus Care Manager- Position located in Middletown

Reports to: Care Coordination Program Supervisor

Job Objectives:

Provide care management to individuals enrolled in the Health Home Plus Care Coordination Program, working primarily with individuals with mental health issues and/or chronic medical conditions.

Perform duties while actively promoting an environment consistent with MHA’s Cultural Equity Policy and WELCOME Orange.

Responsibilities

• Attend bi-weekly Care Coordination team meetings.
• Attend trainings and meetings relevant to Health Homes and Health Home Plus.
• Deliver care coordination services as outlined under Health Home Plus Model for Care Coordination.
• Complete New York State Community Mental Health (CMH) assessments and reassessments.
• Submit monthly billing for caseload.
• Complete monthly scorecard data collection information.
• Maintain all client records electronically through Foothold Technology and FCM Electronic Record Keeping.
• Maintain all client files according to program policies and procedures.
• Establish and maintain linkage with appropriate community agencies and service providers.
• Represent MHA at meetings as necessary.

Other Duties

• In the spirit of teamwork, answer MHA’s main office phone as needed.
• Participate in MHA’s committees as needed.
• Duties outlined above are intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Requirements

Qualifications

Education

• Bachelor’s Degree in any of the following: child and family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation/recreation therapy, rehabilitation, social work, sociology, or speech and hearing;

OR

NYS licensure and current registration as a Registered Nurse and a bachelor’s degree;

OR

A bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses;

OR

A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).

Experience

• Two years of experience (a Master’s degree in a related field may substitute for one year’s experience)

EITHER

Providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse;

OR

Linking persons who have been diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse to abroad range of services essential to successfully living in a community setting.

• Bilingual Spanish / English a plus.
• Effective written and oral communication skills.
• Experience with Health Homes highly preferred.
• Knowledge of Medicaid procedures highly preferred.
• Experience with Electronic Health Record Program(s) required.
• Experience working with Excel and Microsoft Word preferred.
• Ability to work independently with minimal direct supervision.
• Must be organized, self-motivated and have the ability to coordinate multiple tasks simultaneously.
• Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality.
• Valid Driver’s License and ability to drive with current driving record acceptable for agency insurance coverage.
• Must be clear and maintain an acceptable record under the Office of Mental Health (OMH) mandated criminal background check process.

Terms of employment/benefits

• Non-Exempt.
• Forty (40) hours per week.
• Sick, PTO, Wellness time and Paid Holidays according to MHA policy.
• 1 hour paid lunch for full time employees.
• 403(b) Plan with discretionary matching
• Employee benefits include healthcare, vision, dental, health savings account, life insurance, cancer care plan, dependent care and more.