Automotive Advanced Service Technician

Sweat Tire   is seeking an  Automotive  Advanced  Service Technician in NW Foley, Alabama.  

Company Overview:  

At Sweat Tire , we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer  satisfaction and workforce engagement .   We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.  

Opportunity:  

Join a customer and workforce-centric company  that is dedicated to excellence in automotive service. Your  expertise , leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.  

Position Overview:  

As an Advanced Service Technician at Sweat Tire , you hold a pivotal position in upholding our commitment to excellence in automotive service. Your role extends beyond technical prowess and professionalism to encompass a deep dedication to providing the highest levels of customer service, guiding customers through informed vehicle repair decisions with transparency and clarity. Your  expertise in vehicle repair, combined with a firm grasp of productivity  standards sets the standard for operational efficiency and customer satisfaction.  

Key Responsibilities:  

• Demonstrate mastery in automotive service repair, ensuring that vehicles are repaired to meet manufacturer  specifications  and company's standards of quality and customer experience.  

• Provide exceptional customer service by engaging with customers in a transparent and informative manner, guiding them through service decisions with clarity and professionalism.  

• Embrace and uphold productivity standards based on flag hour principles, maximizing efficiency without  compromising on quality.  

• Mentor junior technicians, sharing knowledge and  expertise to support their growth and development within the operation.  

• Collaborate with the service team to streamline operations and ensure the seamless delivery of automotive services that exceed customer expectations.  

• Maintain awareness of evolving vehicle technologies and industry  developments.  

Qualifications:  

• ASE Certified with a proven record of accomplishment of excellence in vehicle repair and customer service.  

• Proficient in productivity standards based on flag hour principles, with a focus on operational efficiency while  maintaining high-quality standards.  

• Effective communication skills and the ability to convey complex technical information to customers clearly and understandably.  

• Demonstrated leadership abilities and a commitment to mentoring and developing apprentice s and junior technicians.  

• Dedication to upholding the company's standards of excellence in automotive service and customer experience.  

Benefits:  

• We Offer Weekly Payroll  

• Retirement Services of 401(k) or Roth  

• Medica l , Dental and Vision insurance options  

• Employer Paid Life Insurance Plan up to $50,000 

• Employee, Dependent and Supplemental Insurance  

• Accrual of Paid Time Off in first year and Paid Holidays  

• Employee  Assistance Program  

 

Employment Eligibility :  
 
A  Formal Application for Employment and Background Screening Authorization is  required .  

Applicants must hold a current and valid driver’s license.  

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment .