Park Ranger Supervisor

Park Ranger Supervisor Summary Make a positive and lasting impact as the leader of the Parks Division’s Park Ranger Program in the role of Park Ranger Supervisor. This position is responsible for the effective leadership, development, and daily operations of the Ranger team, serving as a key partner to both internal colleagues and the broader community. If you excel at engaging with people, educating the public, fostering connection in shared outdoor spaces, and working outdoors in all types of weather, the Park Ranger Supervisor role offers an exceptional opportunity to thrive. This position is ideal for someone who values community service, enjoys dynamic work, and is committed to creating welcoming and safe park experiences for all. About the Role You will lead the day-to-day operations of a new program within the Parks Division, overseeing both the development and supervision of a team of Park Rangers and the overall design and management of ranger services. Core responsibilities include budget oversight, scheduling, staff leadership and development, establishing protocols and procedures, and modeling the standards and values expected of the program. A central focus of this role is the continued growth and refinement of the ranger program to enhance the experience of all county park users. The Parks Division is seeking an experienced leader who is deeply committed to public lands, community connection, and the effective delivery of programmatic services for our constituents. Success in this position requires strong public-facing leadership, including navigating diverse community dynamics and resolving complex situations to ensure a welcoming and safe environment for all visitors. This is an onsite, mission-critical role that may serve as a point of contact during countywide and park-specific emergencies, requiring availability during such events. About the Team This position leads and supervises a team of 5 Career Service Park Rangers within the Operations (OPS) Section with the potential for additional seasonal short-term temporary staff additions. The rangers are a frontline service team that works directly with the community in their daily use of the county’s park system as well as internal partners across the division. While many OPS staff focus on physical maintenance, repair, and restoration of park properties, the Park Ranger Supervisor and Ranger team complement this work by providing interactive programming, information sharing, park use compliance, and direct public-facing customer service. Commitment to Equity, Racial and Social Justice King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Park Ranger Supervisor you will actively apply these principles in all aspects of your work. Learn more about our commitment at Job Duties What You Will Be Doing: Maintain a positive, welcoming, and professional presence to park users and Parks staff, as well as to your team each day. Supervise and build an effective team and manage and organize program deliverables, outcomes, and expectations. Promote safe use of our parks and maintain an inclusive environment for all according to King County Parks rules and other County codes and State laws. Communicate professionally and coordinate with various internal and external customers to inform work priorities where Rangers can be most effective via use of radio, cell phone, computer and other means of communication. Effectively collect and document interactions with the public using various electronic platforms for data analysis and program development. Consistent communication of key data and metrics will be required for keeping managers, stakeholders as well as your own team updated on programmatic needs, goals, and refinement of service. Safely operate King County assigned equipment in the execution of duties - such as motor vehicles and bicycles, while navigating various terrains across the Parks system on a daily basis. Experience, Qualifications, Knowledge, Skills Programmatic Proficiency: Demonstrated experience designing and managing programs and aligning resources and stakeholders to achieve program intent. Experience in using data to gauge challenges and successes in a program and making informed decisions based on data. Supervisory Experience: Minimum two (2) years supervisory experience of multiple reports. Experience developing a team. Communication and Collaboration: Experience interacting with the public, in any of the following categories: Park Ranger; Community Engagement; Land Management; Outdoor Education. Exceptional ability to communicate effectively both verbally and in writing, including during stressful public encounters. Strong ability to work collaboratively with various teams and agencies, specifically under urgent circumstances. Strong skills in documenting incidents, writing reports, and communicating issues to relevant authorities. Ability to utilize communication technology, such as radio and phone apps for effective coordination and language interpretation in the field. Conflict Resolution: Demonstrated experience resolving issues and finding common ground during tense situations. De‑secalation training is a plus. Physical Requirements Ability to ride a 2-wheel non-electric mountain bike without accommodation over uneven terrain throughout a full shift in various weather conditions. Ability to work in all types of weather and walking, hiking, and biking on various uneven terrains for multiple hours per day. Ability to safely drive a vehicle and potentially tow and place mobile message boards, speed limit devices, or other devices to help with safety in parks or informing the public. Competencies You Bring Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals. Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Required Licenses/Certifications WA. State driver’s license. It Would Be Great if You Also Bring Current certification in CPR and AED. Ability to communicate in non-English languages. Training in de-escalation techniques. Experience in emergency management. Experience working in a public service setting. Supplemental Information Working Conditions Work Location: This role requires daily onsite reporting. Onsite reporting locations may be at various King County worksites and parks including the Parks Central Maintenance Facility located at 3005 NE 4th St, Renton, WA 98056. Work Schedule: This full-time position works a 40-hour work week. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible. The current Supervisor schedule is 7:30am-4pm Tuesday-Saturday. Union Representation: This position is not represented by a union. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. #J-18808-Ljbffr IMDiversity