Quality Assurance Manager

Job Title: Quality Assurance Manager

Location: Shelton, CT

Type: Direct Hire

Salary: Competitive (Based on Experience) Bonus and Profit Sharing

Position Overview

We are seeking a hands-on Quality Assurance Manager to lead and manage the Quality Department for a growing metal fabrication and manufacturing company. This individual will be responsible for maintaining and improving quality systems, ensuring compliance with customer requirements, AS9100D and ISO 9001:2015 standards, and serving as the primary point of contact for all quality-related matters.

This is a key leadership position for a quality professional who enjoys being actively involved in manufacturing operations, customer interactions, audits, inspections, corrective actions, and continuous improvement initiatives within a metal fabrication environment.

Key Responsibilities

• Serve as the primary customer point of contact for all quality-related matters
• Coordinate and lead customer audits and quality system reviews
• Manage customer returns, quality concerns, and corrective action activities
• Generate and oversee 8D Reports, SCARs, RCCAs, CAPAs, 5-Why analyses, and Fishbone investigations
• Manage, track, and verify completion of internal and customer corrective actions
• Lead and supervise the Quality Department, including 2-4 Quality Inspectors
• Oversee incoming, in-process, and final inspections
• Collaborate with leadership to establish quality goals, standards, and performance metrics
• Maintain and improve Quality Management Systems in compliance with AS9100D and ISO 9001:2015
• Develop and implement quality procedures, standards, and best practices
• Conduct quality system awareness and compliance training for employees
• Perform inspections as needed, including incoming, in-process, and final product inspections
• Investigate nonconforming products and lead root cause analysis activities
• Develop, implement, and verify corrective and preventive actions
• Ensure calibration systems and inspection equipment are properly maintained

Qualifications

• Bachelor’s Degree in Engineering, Manufacturing, Quality, or related field preferred
• Associate’s Degree with equivalent experience and training considered
• Minimum 5+ years of Quality Management or Quality Leadership experience in a manufacturing environment
• Proven leadership and supervisory experience managing Quality personnel
• Strong working knowledge of AS9100D and ISO 9001:2015 Quality Management Systems
• Experience managing customer audits and customer quality requirements
• Hands-on experience with supplier quality activities, including SCARs and 8D reporting
• Strong knowledge of Root Cause Analysis methodologies including 5-Why and Fishbone techniques
• Experience developing, implementing, and verifying corrective actions
• Metal fabrication, machining, welding, or heavy manufacturing experience strongly preferred
• Experience inspecting machined, fabricated, welded, painted, powder-coated, and assembled products
• Proficient with inspection tools including micrometers, calipers, thread gauges, tape measures, and related equipment
• Experience using CMM equipment; FARO Arm experience highly preferred
• Knowledge of gauge calibration systems and calibration program management
• Ability to read and interpret engineering drawings, specifications, and manufacturing documentation

Leadership Profile

• Hands-on leader who enjoys being involved on the manufacturing floor
• Strong communicator with customers, suppliers, and internal teams
• Detail-oriented with a proactive approach to quality improvement
• Able to manage multiple priorities while maintaining high quality standards
• Focused on accountability, compliance, and continuous improvement

Work Environment

• Fast-paced metal fabrication and manufacturing environment
• Diverse manufacturing processes including machining, welding, structural fabrication, finishing, coating, and mechanical assembly
• Opportunity to make a significant impact on quality systems, customer satisfaction, and operational excellence

About Us

Top Prospect Group is a technical staffing firm specializing in placing engineering and manufacturing professionals nationwide. In 2023, we joined HW Staffing Solutions, expanding our reach across manufacturing, logistics, and professional services.

Interested Candidates – Apply Today

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