Sales Manager - $60K + bonus - Onsite Tempe, AZ - Call center + Sales management exp

Job Description

Leadership + Sales + Call Center experience

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Our client, a leader in customer experience technology and services company, is hiring for a Sales Manager. This role is ideal for a sales leader who thrives in a fast-paced environment. You will use your sales experience to coach team members, support customer interactions, and drive performance while building your leadership skills.

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Lead by example, motivate others to overcome challenges, achieve goals, and grow their careers.

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Type of Hire: Direct Hire

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Start day: ASAP

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Pay Rate: $60K/ year + 15% bonus

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Location: Onsite Tempe, AZ 85281

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Schedule: Mon-Fri flexibility based on needs, office hours.

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Responsibilities:

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• Coach sales associates to achieve business and client objectives through performance observations, constructive feedback, and ongoing support.
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• Develop team members’ consultative selling skills by strengthening their ability to create value, establish urgency, and communicate effectively with customers.
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• Provide guidance on customer escalations and support associates in navigating account-related conversations.
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• Track performance metrics, attendance, and daily activities to ensure associates remain aligned with expectations and goals.
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• Facilitate training and communication on products, services, tools, processes, and client requirements.
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• Utilize business and client systems to support team operations, address inquiries, and complete administrative responsibilities.
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• Build leadership expertise by motivating, mentoring, and fostering the professional growth and development of team members.
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Requirements:

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• High school diploma or equivalent
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• 4+ years of contact center experience, including inbound and outbound calls
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• 2+ years of applied sales experience with a customer-focused mindset
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• Experience leading a sales representative team
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• Ability to support multiple products and services while coaching team members
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• Strong verbal and written communication skills
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Benefits

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Full package of benefits!