Enrollment Specialist

Job Description

Job Description

Do you feel motivated by helping others move forward through clear, accurate, and well-managed processes?

Do you feel fulfilled when your work helps participants and families feel confident and supported?

If so, you may be the perfect fit for our One Senior Care family of businesses — including LIFE-NWPA, Mountain View PACE, and Buckeye PACE.

Job Summary:

As an Enrollment Specialist, you play a critical role in guiding potential participants through the enrollment process. You evaluate eligibility, coordinate assessments, and manage required documentation to ensure timely, accurate enrollment into the program.

This position is ideal for someone who is analytical, organized, and comfortable working independently with detailed information. You will balance technical accuracy with thoughtful problem-solving, working closely with internal teams and external partners to move enrollment forward efficiently and correctly.

Schedule:

First shift, full-time hours. Specific work hours will be established in consultation with your supervisor.

Benefits:

• 9 Paid Holidays
• PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees)
• Medical, Dental, & Vision
• Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement and Paid Training Opportunities
• Retirement Plan with company annual match
• Mileage Reimbursement at annual IRS rate as applicable

Duties/Responsibilities:

• Evaluate potential participants to determine eligibility and program fit.
• Complete initial assessments, including home-based assessments as required.
• Coordinate enrollment activities with state health and human services personnel.
• Work closely with the interdisciplinary team to support initial assessments and enrollment decisions.
• Follow established intake processes to ensure timely enrollment throughput.
• Collect, complete, and maintain accurate enrollment documentation and required records.
• Track and maintain enrollment data, metrics, and reports.
• Participate in weekly meetings to review goals, data, and performance metrics.
• Identify barriers to enrollment and support action planning to address challenges.
• Participate in strategic planning related to enrollment goals and outcomes.
• Support marketing and outreach activities as needed.
• Participate in training, team meetings, and quality improvement initiatives.
• Other duties as assigned.

Everyone’s journey is unique. Even if you haven’t done it all, your dedication to learning and helping others is what counts. With our training, mentorship, and career development programs, we’ll help you grow and succeed.

What Makes You a Great Fit:

• Detail-oriented and analytical, with a strong focus on accuracy and follow-through.
• Comfortable working with complex information, systems, and regulations.
• Organized and self-disciplined, able to manage tasks independently.
• Confident communicating clear, accurate information to a variety of audiences.
• Thoughtful decision-maker who considers all relevant facts before acting.
• Able to balance efficiency with getting the work done right.

Education and Experience:

• Bachelor's Degree Required
• One year of experience working with the frail and elderly population or willing to participate in extensive training as needed.
• Knowledge of Medicare/Medicaid regulations.
• Knowledge of sales and marketing strategies.

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• Sits, stands, bends, lifts, and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is subject to lifting, carrying, and supporting Participants.

Join Us!

At One Senior Care, you’ll be part of a compassionate team that makes a tangible difference in seniors’ lives — working together to keep participants safe, healthy, connected, and at home.

One Senior Care is an Equal Opportunity Employer. Employment is contingent upon successful completion of required background checks, health and safety screenings, and any clearances required for healthcare programs.