Finance Manager

Job Description

Job Description

Title: Finance Manager

Department: Finance & Insurance (F&I)

Location: Mark Jacobson Toyota – Durham, NC

Build a Career With a Winning Team!

At Mark Jacobson Toyota, we don’t just sell cars — we develop high-performing leaders who build meaningful, long-term careers. Our culture is built on coaching, accountability, and a leadership team that invests in your success. When you win, we win.

We’re looking for a driven, detail-oriented Finance Manager who excels at delivering exceptional customer experiences while maximizing profitability and compliance. This is a high-impact role working directly with customers and the sales team to structure financing solutions and present protection products.

If you’re competitive, customer-focused, and ready to grow within a dealership that’s been a community leader for over 30 years, this is your opportunity.

This is a performance-based role with strong earning potential, a clear path for advancement, and a team that pushes each other to be the best.

Why Mark Jacobson Toyota?

• Industry-leading compensation plan

• Performance-based bonuses and incentives

• 5-day work week

• Closed every Sunday

• PTO starting Day 1

• Medical, Dental, Vision & Life Insurance (Full-Time Associates)

• 401(k) with employer match

• Lease stipend program

• Supplemental insurance options

• Defined leadership development track

• A management team that coaches, supports, and celebrates your success

Your income is driven by your performance, not limited by a salary cap.

What You’ll Do

As a Finance Manager, you’ll oversee the dealership’s finance and insurance process, ensuring a seamless, compliant, and customer-focused experience from deal structuring through final paperwork.

Finance & Deal Structuring

• Work closely with Sales Consultants and Managers to structure competitive financing deals

• Present and explain financing options clearly to customers

• Submit deals to lenders and secure approvals

• Maximize profitability while maintaining customer satisfaction

Product Presentation & Sales

• Present F&I products including service contracts, GAP, and protection plans

• Clearly explain product value and coverage options

• Achieve product penetration and revenue goals

• Maintain strong knowledge of all F&I offerings

Compliance & Documentation

• Ensure all deals comply with federal, state, and lender regulations

• Accurately prepare and review all finance documents

• Maintain proper documentation and record-keeping standards

• Stay current on regulatory and compliance requirements

Customer Experience

• Deliver a professional, transparent, and efficient finance experience

• Address customer questions and concerns with clarity and confidence

• Ensure a smooth transition from sales to finance to delivery

• Build trust that drives repeat business and referrals

Lender & Partner Relationships

• Build and maintain strong relationships with lenders and financial institutions

• Monitor lender programs and guidelines

• Identify opportunities to improve approvals and profitability

Professional Development

• Participate in ongoing training and compliance education

• Track performance metrics and continuously improve results

• Contribute to a positive, team-focused culture

What We’re Looking For

• Previous automotive F&I experience required! Must be a team player and willing to T.O. customers and assist in sales team training.

• Proven track record of strong production and product penetration

• Strong understanding of automotive financing and compliance

• Excellent communication and presentation skills

• Detail-oriented with strong organizational abilities

• Professional appearance and positive attitude

• Valid driver’s license with clean driving record

• Ability to pass background check, MVR, and drug screening

*All applicants must pass pre-employment testing to include background checks, MVR, and drug testing in order to qualify for employment*

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Mark Jacobson Toyota is an E-Verify employer.