Project Manager/Site Scheduling Technical Support

Job Description

Job Description

Title: Project Manager/Site Scheduling Technical Support
Location: Oak Ridge, TN – Hybrid (On-site primary; telework with Subcontract Technical Representative approval)
Employment type: Full Time, Regular
Clearance: Active DOE Q Clearance Required

Position Summary
Management Solutions LLC is seeking a Project Manager to support a Development and Implementation team. This role serves as the critical bridge between the customer and the development team, ensuring that software enhancements and defect resolutions are clearly defined, prioritized, and delivered efficiently.
This is a servant-leader, focused on facilitating Agile processes (Hybrid Scrum/Kanban), refining requirements, and driving delivery in a highly regulated, compliance-heavy environment. This position requires an active U.S. Department of Energy (DOE) Q Clearance.

Key Responsibilities

• Act as Project Manager, working closely with stakeholders to gather, refine, and prioritize requirements
• Develop business requirements for maintenance organizations to select and implement maintenance schedule tools
• Translate business needs into user stories, features, and detailed acceptance criteria
• Own and manage the product backlog in Azure DevOps
• Coordinate and track software enhancements, defect resolution, and release progress
• Facilitate Agile ceremonies (stand-ups, backlog refinement, sprint planning, retrospectives)
• Remove impediments and ensure team productivity and delivery continuity
• Perform functional testing and validation of bug fixes and enhancements when needed
• Ensure solutions align with compliance, regulatory, and DOE-related requirements
• Collaborate across systems including SAP and ServiceNow
• Communicate status, risks, and priorities clearly to both technical and non-technical stakeholders
• Develop and implement a standardized, scalable asset management process for scheduling and coordinating on-line work and off-line outages across facilities
• Maintain, revise, update, and develop processes and software integrations with SAP to address infrastructure issues
• Support, update, and develop Tableau reports, queries, and interfaces as requested
• Engage stakeholders including Facility Managers, Outage Managers, Project Managers, Maintenance Integration Leads, Planners, Engineers, Schedulers, and IT staff to coordinate scheduling change initiatives
• Support identification and correction of gaps in scheduling and maintenance processes; assist with procedure updates and incident/issue tracking
• Support completion of audits, assessments, meetings, and presentations as requested by the Subcontract Technical Representative (STR)
• Serve as Scrum Master and Agile facilitator for a hybrid Scrum/Kanban team

Required Qualifications

• Active DOE Q Clearance
• Certified Scrum Master (CSM) or Project Management Professional (PMP) certification
• Knowledge of P&RO Solutions Inc. maintenance scheduling tools including PaSTA and CICS (Create Input Close System)
• Experience with SAP integration requirements  
• Experience facilitating project teams to evaluate software for information technology and cyber compliance reviews
• Knowledge of process standards for outage and maintenance organizations with respect to scheduling needs
• Experience in a Product Owner, Business Analyst, or Scrum Master role within software development teams
• Strong understanding of Agile methodologies (Scrum and/or Kanban)
• Experience working directly with stakeholders and development teams simultaneously
• Demonstrated ability to manage backlogs, user stories, and defect tracking
• Familiarity with SQL Server–based environments
• Strong communication, facilitation, and organizational skills
• Ability to work effectively in a hybrid team environment
• Experience developing business requirements for maintenance organizations to select and implement maintenance scheduling tools

Preferred Qualifications

• Prior experience in federal, DOE, or highly regulated environments
• Background in software development or coding (helpful for testing and validation)
• Experience with Azure DevOps, SAP, and ServiceNow
• Familiarity with compliance-driven development processes

Key Competencies

• Stakeholder collaboration and communication
• Agile facilitation and backlog management
• Analytical thinking and requirement decomposition
• Attention to detail in regulated environments
• Adaptability and continuous improvement mindset

Working Conditions
This position is primarily performed on-site in Oak Ridge, TN. Telework is permitted on a limited basis at the discretion of the Subcontract Technical Representative (STR). The role requires the ability to sit for extended periods, use a computer keyboard and mouse, and participate in virtual and in-person meetings, audits, assessments, and presentations. Management Solutions is committed to providing reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions of this position.

Equal Employment Opportunity Statement
Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage applications from individuals of all backgrounds and experiences.

Reasonable Accommodation Statement
If you require reasonable accommodation to participate in the application or hiring process, please contact our HR team. We are committed to working with all individuals to ensure accessibility needs are met throughout the hiring process.

Disclaimer
This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities, or working conditions associated with it.

 

Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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