Sr Manager Digital Product Solutions

Senior Manager leading digital product solutions for Thermo Fisher Scientific's Clinical Trials Division. Bridges customer needs with engineering and IT teams to define requirements, manage product backlogs, and deliver scalable capabilities that drive customer and business value.

Responsibilities

• Lead customer discovery sessions to understand business objectives, workflows, and product needs
• Translate customer insights into clear business requirements, use cases, user stories, and acceptance criteria
• Create, maintain, and prioritize structured product backlogs informed by customer impact and strategic alignment
• Synthesize feedback across customers and market segments to identify common themes and scalable solutions
• Partner with engineering, IT, and cross-functional teams to assess feasibility and support product delivery

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field
• Demonstrated experience in customer-facing product, solutions, or business analysis role
• Proven ability to conduct customer discovery and translate business needs into functional and technical requirements
• Experience creating, refining, and prioritizing product backlogs across multiple customer segments
• Strong stakeholder management, facilitation, and cross-functional collaboration skills
• Technical fluency and systems thinking with evidence-based prioritization abilities