Customer Service Representative
Pro Food Systems Inc (PFSbrands)
Now Hiring: Customer Service Representative – Immediate Openings
Location: Moser's Grocery Store – Rangeline, Columbia, MO
FLSA Status: Non-exempt
Get Paid. Get Perks. Get Ownership.
Join a 100% employee-owned company where your work helps build your future. Looking for a customer service, retail, or front-end opportunity in Columbia, MO? As a Customer Service Representative, you'll assist customers, support front-end operations, and help create a positive shopping experience in a fast-paced grocery store environment.
What You Get
- Weekly Pay + steady hours
- Employee-Owned (ESOP) – earn company stock at no cost to you
- Flexible scheduling
- On-the-job training and development opportunities
- Growth opportunities in retail and customer service
- A team that values your work and reliability
What You'll Do
- Assist customers with questions, concerns, and product inquiries
- Process returns, exchanges, and front-end transactions
- Answer phones and provide customer support
- Maintain a clean and organized front-end area
- Support front-end team members and daily store operations
- Promote store programs, promotions, and loyalty initiatives
- Handle customer feedback professionally and efficiently
- Manage lottery machine operations and related procedures
- Follow company policies and customer service standards
What We're Looking For
- Strong communication and interpersonal skills
- Friendly, positive attitude and willingness to assist customers
- Basic math and reading skills
- Ability to handle customer inquiries professionally
- Attention to detail and ability to follow store policies
- Ability to multi-task in a fast-paced environment
- Willingness to collaborate with fellow employee-owners and management
- Flexible availability (days, evenings, weekends, holidays)
Work Environment
- Fast-paced grocery store front-end environment
- Exposure to varying temperatures near entrances and exits
- Standing for extended periods; lifting up to 25–50 lbs
This is not an official description but represents major responsibilities a new hire can expect to perform.
Start Earning Right Away – We're hiring immediately
Apply now and start building your future with us.
Vacancy posted 2 days ago
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