Field Service Supervisor

Field Service Supervisor

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-STORAGE, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

Position Title: Field Service Supervisor

Department: Service

Compensation: $110,000 - $140,000 + annual bonus

Reports To: Regional Service Manager

Location: Nova Scotia

About Us: e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future. e-STORAGE has successfully implemented over 3.3 GWh DC of battery energy storage solutions in various locations, including the United States, Canada, the United Kingdom, and China. This significant accomplishment solidifies e-STORAGE's position as a key player in the global energy storage integration industry. Currently, the Company operates two fully automated, state-of-the-art manufacturing facilities with an annual production capacity of approaching 20 GWh. e-STORAGE is fully equipped to continue providing high-quality, scalable energy storage solutions and contribute to the widespread adoption of clean energy.

About the Role:

The Field Service Supervisor will be an integral part of the service team with the main responsibility to lead the Senior Service and Service Technicians, enabling the team to commission and complete preventative and corrective maintenance of CSI Energy Storage's SolBank Storage Power Block (SPB). The individual will also be responsible for completing obligations under Long Term Service Agreements (LTSA's) for Battery Energy Storage System (BESS) projects. The successful candidate must be able to travel and complete tasks at various project sites throughout the US region. Experience with BESS or renewable power generation equipment in a service environment is required.

Responsibilities:

• Perform preventative and corrective maintenance of SPBs to adhere to warranty requirements
• Provide onsite diagnostic, troubleshooting, and hands-on support to maintain equipment and achieve availability and capacity guarantees
• Support the Senior Service and Service Technicians during daily/weekly tasks
• Perform proper LOTO and switching procedures as required
• Fulfil obligations for BESS equipment under LTSA's, which may include: Energy Storage Cabinets, Power Conversion Stations, Ring Main Units, Transformers and SCADA
• Support client training during commissioning
• Analyze performance data determining root cause and performance trends

Required Qualifications and Skills:

• Educational background in Engineering, or a related discipline
• At least 5 years' of relevant work experience in a service environment, preferably in renewable energy
• Knowledge of general and national codes, medium voltage power systems, and Energy Storage system applications
• Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality
• Ability to travel as required and be on site during construction period

What It's Like to Work Here: At e-STORAGE, you're more than just an employee—you're part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn't just the right thing to do, it's the secret to our success. Here, you'll find:

• Integrity: We do what's right, always.
• Innovation: We encourage fresh thinking and bold ideas.
• Quality: We take pride in delivering excellence, every time.
• Customer Focus: We listen, we care, and we deliver.
• Sustainability: We're passionate about protecting our planet for future generations.

e-STORAGE is Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, colour, religion, sex, national origin, sexual orientation, disability, or veteran status.

e-STORAGE uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by humans.

This is a current vacancy, and we are actively hiring for this position.