Assistant Manager

Assistant FOH ManagerThe Assistant Manager is responsible for supporting the management in all operations of a Walk-On's Sports Bistreaux while exhibiting leadership and direction to the Front of House (FOH) team. The assistant manager must have the ability to lead a high-volume, food-focused restaurant through detailed knowledge of Walk-On's systems and standards, guest hospitality, team management, and leadership. He or she must be able to excel in a culture-driven environment with the highest operating standards. The assistant manager must promote a fun and welcoming work environment through positive reinforcement and teamwork. The assistant manager must be able to motivate, coach, teach, develop, and inspire all team members to provide each guest with a memorable experience. The assistant manager must have the ability to promote sales and maximize financial success through in-store marketing, controlled inventory costs, and labor costs.Job Duties:Ensure proper staffing levels by recruiting and interviewing talented team members following company guidelines.Manages FOH team members, including scheduling, performance feedback, and disciplineIs responsible for ongoing training and professional development of all team members, with a focus on the FOH teamEffectively communicates with the management team and corporate team to ensure Walk-On's service standards without issueDrives daily, weekly, monthly, and quarterly sales goals through internal incentivesPrepares daily and weekly labor projections based on business performanceRecognizes accomplishments and creates a performance-based workplace where WINNING is standardAttracts customers by working with LSMs to develop and implementation of in-store marketing and advertising programsWorks with LSMs to evaluate in-store marketing program results and identify and track changing demands.Effectively builds trust with all team members by creating a fun work environment supported by positive reinforcement.Coaches and develops talent within the FOH teamResponsible for adhering to Walk-On's systems and standards to increase production and productivityCoaches Walk-On's hospitality standards to ensure each guest has a memorable "Game Day" experienceCelebrates the wins with the team creating an energetic and supportive work environmentEnsures guest satisfaction by monitoring food quality and service standards through guest interactionsResponsible for recruiting, training, coaching, developing, and counseling the FOH teamResponsible for all ATC, local, and state government requirements and regulationsResponsible for validating that all FOH team members have all necessary permits pertaining to BWL service (ATC/ABO/Bar Card)Maintains the safe, secure, and healthy facility by adhering to Walk-On/Ecosure safety and sanitation guidelinesResponsible for creating a career path for all hourly members through coaching, setting goals, and honest feedbackResponsible for demonstrating the Walk-On's identity in appearance, demeanor, values, and ethics as outlined in the Walk-On's Manager Code of ConductResponsible for driving profitability in the FOH by controlling labor and being aware of sales goals and minimizing wasteResponsible for order, inventory, and display of all merchandiseResponsible for leading by example, ensuring the team before self-mentality is maintained at all levelsResponsible for setting the standard in both work ethic and attitudeHold him or herself and the team accountable for all wins and lossesResponsible for contributing thoughtful and impactful input to weekly manager meetingsIs an expert and is aware at all times of all current metrics of sales, profitability, COGs, Labor, and other costs.Any other duties as assigned by your supervisorRequirementsSkills/ Qualifications:Must have 2 years of kitchen management experience in a full-service, high-volume restaurant.Solid track record of success in previous assignments demonstrating upward career trackingStrong communication and leadership skillsAbility to work as a TEAM with management staff and employees