Systems Operations Specialist
Digital Aid Seattle
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Responsibilities
- Research, analyze, and incorporate new tools into the organization’s technology ecosystem.- Build, maintain, and optimize Airtable to meet the operational needs of various teams.
- Assist users in managing interfaces, troubleshooting issues, and navigating the tools effectively.
- Ensure best practices for managing relational databases, focusing on data integrity, system organization, and change management.
- Maintain detailed release notes and documentation for system changes and tool integrations, coordinating with relevant stakeholders.
- Work closely with other DAS teams to ensure tools and systems align with operational goals and strategies.
Preferred Qualifications
- Experience with SaaS platforms, relational database management, and tool integration.- Familiarity with system automations, interface design, and third-party integrations (e.g., Zapier, Integromat).
- Knowledge of change management, system documentation, and user support processes.
- Strong problem-solving skills with a proactive approach to issue resolution.
Key attributes for success
- Systems Thinking and design mindset- High emotional intelligence (EQ)
- Calm under pressure and results-driven
- Positive, encouraging, and supportive of others
- Open to feedback and continuous improvement
Vacancy posted 3 days ago
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