Spa Coordinator-Part Time (Harrah's Ak-Chin Casino)

Job Summary

Responsible for maintaining the reception, lounge and retail areas of the Spa as well as making sure treatment rooms are operational, while providing a positive and friendly attitude. Proficient with scheduling, inventory, opening/closing duties answering phones, check-in and out of appointments while partaking in genuine interactions that provide the highest level of guest service.

How You Will Create the Extraordinary

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.

• Initiate and engage in conversations in a professional and friendly manner.

• The ability to work in a fast paced and multi-task-oriented environment.

• Be able to schedule appointments with accuracy and in a timely manner in person and over the phone.

• Candidate must demonstrate computer knowledge with proficiency in Excel, Word, Microsoft office and outlook.

• Handles the computer booking system and all cash handling procedures with accuracy and ease.

• Answer phones promptly and friendly.

• Work well under pressure and handle multiple guests at one time.

• Knowledge of all spa treatments, salon services and retail items with the intent to suggest service offerings to best tailor the client's needs

• The ability to suggest, sell, and provide detailed descriptions of spa services and retail items

• Maintain bar levels and stock retail times, spa brochures and office supplies

• Responsible for training new staff members

• Ability to work unsupervised and have confidence in decision making

• Prepare purchase orders and ability to receive deliveries

• Ability to step in as a lead in the absence of the manager

• Assist manager with inventory

• Perform other tasks as assigned by Manager

• Other duties as assigned

What You Will Need

• High school diploma or equivalent.

• 1-2 years Reception desk and/or salon/spa experience.

• Poses the ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer skills.

• Must be multitask oriented.

• Must be extremely reliable

• Must be detail oriented, friendly, outgoing and have excellent communication skills.

• Must be able to tolerate a close-knit environment with constant co-work involvement

• Must be able to work well with others and as a team.

• Able to lift up to 20 lbs.
• Able to stand for a long period of time (up to an average 8-hour shift).

Job Info

• Job Identification 86292
• Job Category Retail
• Job Schedule Part time
• Locations Harrah's Ak-Chin