Patient Escort

Job Description

NYU Langone Hospital-Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.


Learn more about NYU Langone Hospital-Brooklyn, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Patient Escort.


In this role, the successful candidate Responsible for the safe, sanitary and efficient movement of patients and specific equipment to and from clinical, ancillary, diagnostic or support service areas, in accordance with established procedures. Monitors and interacts with patients during the transport to ensure safety, well-being, comfort and confidentiality. Throughout the shift, there will be various degrees of standing, walking, reaching, bending, lifting, pushing and pulling. Work with a team in a high volume, fast paced environment. Perform other duties will be as directed.

Job Responsibilities:

• Completes patient move as assigned- to the correct destination
• Communicates effectively with Nursing and Test Area Techs, upon arrival and before departing with patient
• Follow proper standard precaution procedures; hand washing and disinfect equipment before and after each transport. Personal Protective Equipment (gloves, mask, gown, goggles, etc.) should be worn with isolation patients.
• Communicate effectively the status of the patient transport e.g. delay starts and ends, cancellation, patient in transit, and completion using the proper radio codes.
• Responds in a timely manner when contacted by dispatcher via 2-way radio.
• Swipes in / out through Kronos at assigned locations, using department approved procedures
• Maintains level of productivity.
• Routinely demonstrates safe handling of patients. Operate all equipment (stretcher, wheelchair, bed & mod-chair) properly and safely. Check the equipment before use to ensure proper function. Always remain focus on the patient throughout the transport.
• Maintain patient confidentiality by placing the patient's chart in a proper place and do not discuss patient information in any public areas.
• Interacts with the patient throughout the patient move, while keeping the patient informed.
• Checks all identifiers before moving patients. Insuring that the following information matches: text on 2-way radio, Patient ID Band (name & medical records number) and Patient's Chart.
• When arriving at room or holding area, greets patient, introduce yourself and explain to patient what's about to occur.
• Arrive on time at start of shift, in uniform and with ID Badge visible on shirt pocket. Adheres to Patient Escort's uniform Code throughout shift.
• Return equipment to the designated areas.

Minimum Qualifications:
To qualify you must have a High School Diploma Required.
2+ years relevant preferred
High levels of proficiency in all areas of communication skills, customer service skills, patient care skills and detail oriented.

Qualified candidates must be able to effectively communicate with all levels of the organization.


NYU Langone Hospital-Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.


At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital-Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $24.16 - $24.16 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here