Veterinary Front Desk Associate - Customer Service Representative

What if your next job gave you a sense of purpose every single day? What if your role could truly impact lives, not just fill a schedule?

Red River Animal Emergency Clinic in Fargo, ND is seeking a full-time Veterinary Front Desk Associate - Customer Service Representative with scheduling flexibility for our 24/7 hospital. If you're searching for meaningful work in a supportive environment, this is your chance.

At Red River Animal Emergency Clinic, your work matters, and we make sure you feel it. With a starting wage of $18.00 per hour and a robust benefits package, we support both your professional growth and personal well-being.

Our comprehensive benefits include:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with matching
• Employee assistance program
• Employee discounts
• Paid time off
• A uniform allowance

You’ll join a team that values empathy, collaboration, and continuous improvement. Take the next step in a career with purpose.

WANT TO KNOW MORE ABOUT OUR EMERGENCY VET CLINIC?

Red River Animal Emergency Clinic is built on compassion, teamwork, and a commitment to excellence. For years, we've provided critical emergency care to pets in Fargo and beyond, and we've cultivated a workplace culture that supports and uplifts our team.

We believe in investing in our people, offering opportunities to grow, fostering collaboration, and creating a positive, inclusive environment. Here, your voice is heard, your skills are valued, and your career can thrive. If you're looking for a workplace that prioritizes both professional development and meaningful impact, you'll feel right at home with us.

DOES THIS SOUND LIKE YOU?

• Ability to commute to Fargo, ND 58104
• Ability to work in person

Preferred qualifications:

• 2 years of customer service experience
• 1 year of veterinary experience

Each day as our Veterinary Front Desk Associate - Customer Service Representative, you'll step into a role that truly matters-welcoming clients, answering phone calls, and helping guide pet owners through emotional and urgent situations. You'll serve as the point of contact between clients and veterinary staff, ensuring clear, supportive communication. From maintaining detailed records and coordinating care logistics to processing payments and balancing transactions, you'll keep operations running seamlessly while delivering an exceptional client experience.

WHEN WILL YOU WORK?

• Full-time position requiring schedule flexibility within a 24/7 animal emergency hospital

Shifts may include:

• Weekends
• Overnight hours
• Holidays

READY TO APPLY?

If you're ready to build a career where your work has real impact, our vet clinic wants to meet you.