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Customer Service Representative - Part Time

$12 - $16 per hour

Leaps & Bounds Plumbing, Heating and Air

Job Description

Job Description

Customer Service Representative

Leaps & Bounds Plumbing, Heating and Air – Lemoyne, PA

Are you friendly, organized, and ready to help customers feel taken care of? Leaps & Bounds Plumbing, Heating and Air is a fast-growing, family-owned HVAC & plumbing company serving Lemoyne, Camp Hill, Harrisburg, and surrounding areas. We’re looking for a Customer Service Representative (CSR) to join our office team part-time and be the welcoming voice of our company.

Position Details:

  • Hours: Rotating schedule, Monday–Friday, 5:00 PM - 8:00 PM, Weekend availability required
  • Location: Lemoyne, PA - Training to be on-site, remote after training**
  • Type: Part-time, remote
  • Hourly base of $12-$16/hour plus commissions*
Responsibilities:

  • Answer incoming calls and schedule appointments for HVAC & plumbing service and installations
  • Provide exceptional customer support and follow up on service requests
  • Assist with dispatching technicians and updating schedules
  • Process customer information and maintain accurate records
  • Support the office team with administrative tasks
Qualifications:

  • Strong communication and customer service skills
  • Organized, detail-oriented, and able to multitask
  • Basic computer skills (experience with scheduling software is a plus)
  • Previous customer service or office experience preferred
  • Positive attitude and team-player mentality
Why Work With Us:

  • Competitive pay with opportunities for growth
  • Supportive, family-oriented team environment
  • Be part of a growing local company making a big impact
Apply today and join a team that takes pride in delivering comfort and reliability to our customers!

Vacancy posted a month ago
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