Life Safety Service Helper

Why Benson

At Benson, we're more than just a company; we're a dedicated team making a real difference. As leaders in fire protection and life safety solutions, we ensure the safety of our clients' facilities with top-tier services and unwavering standards. Join our culture of excellence and innovation to grow personally and professionally while impacting the safety of our communities.

Position Summary

We are seeking a detail-oriented and experienced Life Safety Inspection/Service Helper to join our team.

The Life Safety Inspection/Service Helper is responsible for supporting daily operations within the Life safety department. This role plays a key part in ensuring efficient workflows, high-quality service delivery. The Life Safety Service Helper supports Life Safety Service Technicians in the inspection, testing, maintenance, and repair of life safety systems. This entry-level position assists with fieldwork, equipment handling, documentation, and job site preparation while learning industry standards, codes, and safety practices related to fire alarm, fire sprinkler, and other life safety systems.

Key Responsibilities

• Assist Life Safety Service Technicians with inspections, testing, maintenance, and repairs of life safety systems, including fire alarm, fire sprinkler, emergency lighting, and related equipment
• Prepare job sites by organizing tools, materials, and equipment
• Perform basic system testing under supervision
• Label devices, pull wire, mount devices, and assist with system cleanup
• Maintain accurate service documentation and assist with completing inspection reports
• Load, unload, and transport tools, equipment, and materials to job sites
• Follow all safety procedures, company policies, and applicable codes and regulations
• Communicate professionally with customers, team members, and supervisors
• Maintain a clean and organized work vehicle and job site
• Attend training sessions and work toward required certifications as assigned
• Perform other duties as assigned

Required Qualifications

• High school diploma or GED required
• Previous construction, electrical, or mechanical experience preferred but not required
• Basic knowledge of hand and power tools
• Ability to follow instructions and work well as part of a team
• Willingness to learn life safety systems and industry standards

Skills & Competencies

• Strong attention to detail
• Good verbal communication skills
• Basic computer or mobile device skills for documentation
• Ability to manage time effectively and follow schedules
• Mechanical aptitude a plus

Work Environment & Physical Requirements

• Ability to lift and carry up to 50 lbs
• Ability to climb ladders, work at heights, and in confined spaces
• Ability to stand, kneel, bend, and walk for extended periods
• Ability to work indoors and outdoors in varying weather conditions
• Construction sites, commercial buildings, and customer facilities
• Exposure to dust, noise, and active work environments
• Use of personal protective equipment (PPE) required

Compliance and Standards

• Adherence to company policies, procedures, and applicable laws.
• Maintain confidentiality and uphold ethical standards.

Join Benson Systems, Where Your Talent Thrives!

At Benson Systems, we believe great people deserve great support. When you join our team, you're not just accepting a job, you're becoming part of a company that invests in your well-being, growth, and success.

• Outstanding Benefits Enjoy comprehensive health insurance for you and your family, including 100% company-paid employee-only medical coverage, plus robust dental and vision plans, a 401(k), and even pet insurance.
• We Invest in Your Expertise We pay for required certifications and license renewals so you can focus on advancing your skills without added financial stress.
• Generous Paid Time Off Take time to recharge, travel, or be with the people who matter most. We value work-life balance.
• Competitive Compensation Your work matters, and we make sure you're rewarded with a compensation package that reflects your contributions.
• Career Growth Opportunities Build a future with us through ongoing professional development and advancement opportunities.
• A Family-First Culture Enjoy company gatherings where families are welcome, creating a supportive, inclusive environment that truly feels like a community.

EEO Statement

Benson Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics.