Scheduling Coordinator

Job Description Job Description Job Title: Onsite Scheduling Coordinator Location: Chatsworth, In-person Job Type: Full-time, Monday-Friday 8am- 5pm Pay rate: $28- 33 Company Overview: Founded in 1978, Micro Quality Calibration (MQC) is one of the largest privately owned metrology labs on the West Coast, serving aerospace, defense, medical, automotive, and other precision-driven industries. Operating in a 22,000 sq. ft. state-of-the-art facility, MQC is trusted nationwide. Calibration is performed to NIST traceable standards under A2LA ISO/IEC 17025 accreditation, with a focus on quality and fast 5-business-day turnaround. Position Overview: We are seeking a Scheduling Coordinator who is organized, detail-oriented, and customer-focused. This role coordinates onsite calibration scheduling between technicians, customers, and internal teams to ensure timely and accurate service delivery in a fast-paced environment. Responsibilities: Serve as primary point of contact for onsite calibration scheduling, coordinating communication between technicians, lab teams, customers, and vendors Maintain daily/weekly schedules to ensure accurate resource allocation and timely completion Add, update, and manage instrumentation and onsite service requests with accuracy Support field technicians during onsite work by handling real-time needs and coordination issues Follow up with customers post-service to ensure satisfaction and resolve concerns Identify and proactively resolve scheduling conflicts or risks Prepare, review, and verify onsite service packets for accurate billing and documentation Track onsite paperwork, service records, and system updates for accuracy Maintain scheduling calendars to align team priorities and workflow Manage company vehicle logs and key distribution for technician use Build and maintain strong customer relationships to support service quality Act as liaison between laboratory teams, office staff, and customers Requirements and Skills: Must have proven Calibration experience Military PMEL/TMDE/DOD training and familiarity with ISO 17025 standards preferred. Strong attention to detail and excellent communication skills. Organizational, time management, and prioritization abilities. Strong problem-solving and critical thinking skills to meet deadlines effectively. Ability to lift up to 50 lbs. for potential onsite customer visits Valid driver’s license, clean record, and U.S. citizen or permanent resident required. Benefits: MQC offers comprehensive benefits including Benefits: Medical, dental, vision, life insurance; 401(k) w/ 4% match; paid vacation. Incentives & Recognition: Referral bonuses, birthday perks, team appreciation Workplace Culture: Daily coffee, Friday donuts, monthly lunches, holiday events, team outings. We are an Equal Opportunity Employer MQC is an Equal Opportunity and Affirmative Action Employer. Company Description Micro Quality Calibration (MQC), established in 1978, is a leading A2LA ISO/IEC 17025-2017 Accredited Metrology lab specializing in calibration, repair, testing, and sales of precision measurement instruments. Serving industries like Aerospace and Medical, MQC is known for quality, customer service, and growth. Company Description Micro Quality Calibration (MQC), established in 1978, is a leading A2LA ISO/IEC 17025-2017 Accredited Metrology lab specializing in calibration, repair, testing, and sales of precision measurement instruments. Serving industries like Aerospace and Medical, MQC is known for quality, customer service, and growth.