Platform Software Engineer

DIGIT is looking for a Network Administrator to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis of network circuits and devices as part of a large technology refresh initiative. The Network Administrator shall focus on implementation and coordination of wired and wireless network equipment across hundreds of sites across the globe, remotely coordinating the work. The individual will utilize tools to provide predictive heat mapping, onsite surveys utilizing Ekahau, and Cisco Prime Infrastructure. This includes supporting the implementation of Software-Defined Access (SDA) at Regional Office Buildings. Additionally the Network Administrator may be required to perform Level / Tier 2+ Network Architecting and Administration of applicable networks to include Wide Area Network (WAN), Local Area Network (LAN), Wireless Local Area Network (WLAN), and Data Centers assigned by GSA. Position Description : As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning. Responsibilities: Manage LAN infrastructures to include access points (WAPs), wireless LAN controllers, and integrations into Software Defined Access (SDA) infrastructures. Oversee and implement switch provisioning (configuration) and implementation across multiple sites, including coordinating cutover logistics and change management. Establish network monitoring for newly installed and replaced equipment. Support and operate Software-Defined Wide Area Networks (SD-WAN) sites. Support and maintain network equipment and configuration (routers and routing). Utilize and implement network orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the network. Manage status, errors, and inbound and outbound traffic statistics of all routing interfaces, bandwidth utilization, and errors of all inbound and outbound LAN/WAN circuits. Provide consulting services to members of the professional staff and to the customer in the analysis and design of data processing systems, management systems, scientific systems, and other related areas. Make technical decisions on kinds of data to be gathered and methods to be used in data collection and analysis. Provide technical direction, guidance, and assistance to assigned projects, suggesting efficient approaches and methods for solving problems. Develop analytical and computational techniques and methodology for problem solution. Provision and configure switches and routers. Assist with vulnerability patching and IOS upgrades. Prepare and present written and oral reports. Analyze, diagnose, and recommend solutions to complex problems. Escalate issues to vendor and third-party entities, as necessary and directed by the Government. Generate / update network documentation in coordination with the onsite installation resources. Establish and maintain effective working relationships with associates and client personnel at all levels. Produce knowledge base articles and SOPs. Required Qualifications: Public Trust Clearance or the ability to obtain it. ITILv4 Foundation Certification within 120 days of start date. Previous experience with vulnerability patching and IOS upgrades. Previous experience supporting and operating Software-Defined Wide Area Networks (SD-WAN) sites. Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Functions as a technical expert across multiple project assignments. Designs and develops solutions to complex application problems, system administration issues, or network concerns. Performs systems management and integration functions. Proven ability to work independently in a full and/or partial remote environment with limited supervision. Communicates effectively in both oral and written forms with all levels of staff and clients. Maintains standard working hours per the DIGIT contract and is available for meetings and other collaborative efforts during working hours. Applies expertise on multiple complex work assignments. Addresses broad assignments requiring originality and innovation in determining how to accomplish tasks. Preferred Qualifications: Cisco Certified Networking Professional (CCNP) or Cisco Certified Networking Associate (CCNA). Proficiency in wireless survey software such as Ekahau, both in actual survey functions and engineering and architecture based on the data. Proficient in configuring BGP, OSPF, EIGRP, and static routes. Familiar with SD‑WAN architectures such as VMware VeloCloud. Designs network architecture for Software‑Defined Access / Software‑Defined Networks, utilizing Cisco Catalyst Center. Familiarity with Active Directory, Windows, ServiceNow, Network Monitoring Systems (Solarwinds), Cisco Prime, LAN/WAN control protocols, Cisco SDA. Proficient in Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Slack, and ServiceNow. Willing to work a variety of shifts, including holidays as scheduled. Knowledge of AD&D, STD, LTD, and other insurance products. Education and Experience Requirements: 7–12 years of experience and Bachelor’s degree. Experience as a remote worker demonstrating time management and self‑discipline with cultural change management and an Agile mindset. Benefits: Medical Dental Vision AD&D STD LTD Company‑paid Life Insurance 401(k) with employer contribution Paid Time Off Pet Insurance #J-18808-Ljbffr