Claims Analyst

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Responsibilities Filing claims on behalf of the customer Follow-up on the status internally, with the carriers, and with the agent partners Application of claim payments from the carrier Liaison between Agent Partners, Key Account Reps, and Carriers Owning the claims process and ensuring it is achieved successfully Qualifications Previous Customer Service experience preferred Skilled in both verbal and written communication Proven analytical and problem solving skills Capable of identifying customer needs and maintaining and supporting a customer service philosophy Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment Has talent to exercise good judgment Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate Compensation $15.25 per hour Benefits Medical Insurance with premiums paid at 100% for employees and dependent Dental Insurance 100% paid for Employee Vision Insurance HSA with Employer Contributions Life Insurance Short Term Disability Long Term Disability 401(k) Plan Profit Sharing: Typical annual contribution of 15% of total eligible compensation Paid Holidays and PTO Physical Requirements Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Statement Priority1 is an Equal Employment Opportunity and affirmatively action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Priority‑1, Inc. will provide reasonable accommodations in the application process upon your request as required to comply with applicable laws. #J-18808-Ljbffr