Admission Access Clerk - Patient Services

Admission Access Clerk - Patient Services

Pretty Prairie, KS $29,889 - $37,099 a year

This role is essential in managing patient admissions, pre-admissions, status updates, and transfers within a healthcare facility. The ideal candidate will actively engage in delivering exceptional customer service and foster respectful relationships with all patients and staff.

Work Schedule: Evening and overnight shifts including Thursday, Saturday, Sunday from 7 PM to 7 AM, and early morning hours on Monday from 3 AM to 7 AM.

Essential Functions

• Collects all necessary demographic and insurance information to admit or pre-admit patients, ensuring compliance with state and federal regulations while maintaining a high accuracy rate.
• Notifies financial counselors regarding patients with private pay or uncertain insurance coverage.
• Distributes admission paperwork promptly to relevant departments and personnel.
• Assists with patient transport as needed, serving a diverse patient population from newborns to the elderly.
• Adheres strictly to privacy and security regulations concerning Protected Health Information (PHI).
• Collects co-pays, coinsurance, and deductibles according to insurance eligibility and contracts, processes patient payments, and completes daily deposits.

Minimum Knowledge and Skills

• Basic clerical, computer, and keyboarding skills.
• Effective communication abilities.

Preferred Knowledge and Skills

• Familiarity with medical terminology.
• Previous clerical and computer experience.

Required Behavioral Skills

• Integrity: Demonstrates honesty and a commitment to doing the right thing.
• Compassion: Shows empathy and excellent customer service in all interactions.
• Accountability: Takes ownership of tasks and adapts flexibly to changing priorities.
• Respect: Collaborates effectively with diverse populations and maintains a positive service orientation.
• Excellence: Strong communication and leadership skills with the ability to influence and guide teams, manage projects, and facilitate process improvements.

Education and Experience

• No formal education or experience required, though medical terminology knowledge and clerical experience are preferred.

This position offers competitive pay and a comprehensive benefits package, providing a rewarding opportunity to contribute meaningfully to patient care in a regional healthcare setting within the United States.