Lee Wrangler - Sales Associate @ Tanger Outlets Columbus

Who We Are: Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler, Lee and Helly Hansen. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long-term value for its stakeholders. Pay and Benefits Pay Range: $12 – $15.65 401(k) with company match Employee assistance program Employee discounts Flexible schedule Annual merit increase or bonus based on performance Paid Parental Leave (four weeks) for eligible employees who are new parents Flexible Fridays Tuition Reimbursement Responsibilities Brand Experience / Customer Service Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards. Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest. Assist customer in the fitting room. Recommend products aligned with customer needs and preferences through suggestive selling and encourage the customer to make a purchase. Build brand loyalty by promoting the rewards program and achieve weekly loyalty sign-up goals. Learn about new products and trends to better engage customers. Consistently achieve personal sales targets and contribute to overall store performance. Provide information and advice on product performance, features, and specifications. Visual, Operation, and Safety Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked. Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity. Follow all company and store policies, processes, and procedures. React quickly to all customers and/or employee injuries and report them immediately to the manager on duty. Participate in Loss Prevention Audits, understand and comply with company loss prevention policies to minimize store shrink. Position Competencies Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities. Customer Centric Innovation: Passion for the brand and knowledge of the customer and products. Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas. Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment. Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate. Purposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands. Urgency for Impact: Acts quickly to support sales, loyalty enrollment, and service goals. Position Requirements Must be a minimum of 16 years of age or older. Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business. This role requires a minimum availability of 12 hours per week including one weekend day. Additional availability is a plus. Essential Functions Ability to communicate clearly and respectfully with customers and team members. Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.). Stand and move throughout the store during scheduled shifts. Walking and moving to assist customers, retrieve merchandise and recover the store. Lifting and carrying, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally. Ability to push/pull full racks of merchandise for restocking the store. Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness. Manual labor is required occasionally to assemble displays and/or rearrange the store layout. Vision to accurately read labels, assist customers, and tasks that require attention to detail. Ability to use fine manipulation and grasp with hands to sort and organize clothing, e.g., place on hangers, folding, organize in color/size order. Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability. #J-18808-Ljbffr Kontoor Brands