Office Specialist - Seasonal Part-Time

The Administration Department for Parks, Recreation and Tourism is seeking a dynamic Seasonal Office Specialist who is passionate about public service and delivering exceptional customer experiences. This role serves as a key point of contact for the Parks, Recreation and Tourism Department, supporting both the front office and Visitor Center.

What You'll Do:

• Welcome visitors, answer phones, and provide information on programs, services, facilities, and local attractions
• Register participants and process transactions using point-of-sale and recreation management systems
• Deliver excellent customer service in alignment with the City's Customer Service Initiative and Visitor Center standards
• Support department events and programs as needed
• Use City and departmental websites, social media, and design tools to assist with outreach and create flyers and marketing materials
• Help manage inventory, including restocking and distributing brochures and promotional materials
• Assemble welcome bags and fulfill visitor guide and brochure requests
• Provide general clerical and administrative support to ensure smooth daily operations
• Assists with special projects as needed and performs other related duties as assigned

Why This Role Matters:
You'll be an essential part of creating a welcoming, helpful, and informative experience for everyone who interacts with the Parks, Recreation and Tourism Department.

Required Qualifications

VOCATIONAL / EDUCATIONAL REQUIREMENT :
Requires a high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.

EXPERIENCE REQUIREMENT :
In addition to satisfying the vocational/education standards, this position requires a minimum of one year of full-time equivalent experience in administrative support.


SPECIAL CERTIFICATIONS AND LICENSES :
Requires a valid driver's license and driving record in compliance with the City Driving Standards .


SPECIAL REQUIREMENTS :
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications

• Strong customer service skills with a proactive, improvement-focused mindset
• Excellent writing, proofreading, and business correspondence abilities
• Knowledge of standard office procedures, equipment, and administrative practices
• Ability to prioritize tasks, stay flexible, and manage multiple assignments
• Proficiency in Microsoft Office (especially Outlook) or similar email systems
• Experience with registration systems, point-of-sale platforms, and graphic design tools
• Ability to create marketing materials and support promotional efforts
• Team-oriented, dependable, and able to work independently with strong problem-solving skills
• Basic accounting knowledge and cash-handling experience
• Interest in working with the public and providing helpful, engaging service
• Familiarity with local and regional attractions (or willingness to learn)
• Willingness to support at least two department special events outside regular hours