Assistant House Manager

Job Description

Job Description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

A Happy Home is hiring a full-time Assistant House Manager for our group home in Orem, UT. You'll work alongside the House Manager to keep the home running smoothly, lead and support staff, and make sure the adults with intellectual and developmental disabilities we serve receive consistent, high-quality care.

Routine & Consistency

• Follow the home's established daily routine including cleaning, meals, showers, medication administration, activities, and wake/bedtime schedules.

Planning & Scheduling

• Create monthly menus and activity calendars.
• Check and organize incoming mail.
• Schedule and attend medical appointments.
• Manage monthly personal budgets for individuals (activities, hygiene supplies, groceries, etc.) and upload receipts to InnovaCare.
• Coordinate and schedule home visits with family members or support teams.

Transportation & Escort

• Oversee individual arrivals and departures, including escorting to and from transportation.
• Escort visitors and notify management of any unscheduled visits.
• Arrange transportation for appointments and activities.
• Conduct one-on-one community outings with individuals.

Health, Wellness & Communication

• Administer medications according to the "Six Rights" of Medication Administration, contacting management or the pharmacy when needed.
• Assist with weekly laundry, either alongside the individual (when part of their plan) or completed by staff.
• Maintain ongoing communication with families and support teams regarding updates and needs.

Documentation & Recordkeeping

• Attend daily pre-shift briefings to review house updates, events, and important information.
• Ensure ADLs and daily documentation are completed with proper detail before staff leave shift (checks due daily at 9 PM).
• Maintain individual and medical records with updated prescriptions, standing orders, and documentation according to QA requirements.
• Ensure service plans are followed and reviewed regularly.

Staff Coordination & Oversight

• Review staff communication notes for accuracy and clarity.
• Help prevent overtime and ensure all shifts are covered.
• Maintain rotating on-call schedules for management staff.
• Assist in addressing workplace concerns and maintaining professional communication among staff.
• Assist with staff meetings and training, and train new staff through shadow shifts and documentation review.

Health & Safety Compliance

• Ensure medications are administered on time by certified staff and verified appropriately.
• Conduct and document fire and disaster drills.
• Complete daily vehicle inspections and submit reports.
• Monitor certification expirations (Medication Certification, CPR/First Aid, and other required training) and coordinate scheduling updates as needed.

Quality Assurance & Reporting

• Review site QA checklists monthly.
• Upload combined weekly ADL reports for each individual to InnovaCare.
• Complete monthly documentation and reporting requirements for individuals in the home.
• Complete incident reports (IRs) and notify appropriate management staff.

Property & Home Maintenance

• Conduct walk-throughs at shift start and end to ensure the home is clean, secure, and ready for individuals.
• Ensure individuals and staff complete assigned chores according to the home chore list.
• Address minor maintenance needs and submit repair requests when needed.

Qualifications

• Experience as a caregiver, DSP, CNA, med tech, or similar role; lead, supervisory, or house management experience preferred.
• Valid driver's license and reliable transportation.
• CPR/First Aid and medication administration certification, or willingness to get certified.
• Organized, dependable, and comfortable leading a team.