Military Case Coordinator

Military Care Coordinator

The facility's Point of Contact as the Military Care Coordinator for Active Duty Service Members and Veterans in any of the facility's programs. Establishes and monitors admission and discharge protocol to ensure quality and consistency. Attends acute, New Choices, and outpatient staff meetings to keep abreast of programs, changes, and gives input of quality of care, transportation, admissions, and discharges. Attends and participates in acute, New Choices, and outpatient multi-disciplinary treatment team meetings/rounds daily where Active Duty Service Members and Veterans are receiving treatment to ensure appropriate treatment planning and protocol are conducted. Ensures compliance with individual military bases referral, communication and discharge planning expectations in partnership with Cedar Springs Case Management. Works closely with medical staff acting as a liaison between, MD, patient, UM case management and respective base command structures. Monitors (quality assurance checks) program integrity to ensure that all services are documented as per the programs daily schedule and documented in a timely fashion. Discrepancies will be reported to the Program Director. Provide feedback related to overall program effectiveness to Clinical/Program Director and Cedar Springs Senior Management as needed. Performs public speaking, outreach and development functions in support of marketing department, to maintain positive and open relations with all military contacts/bases. Coordinates with Cedar Springs Marketing Department to identify, expand and develop opportunities to grow programs.

Position requires walking, standing for prolonged periods of time. Occasionally lifts up to 25 pounds and carries small objects waist to chest. Must be able to type and use computer. Must be able to drive. Ability to distinguish telephone rings and to hear and speak clearly over the telephone. Must be able to speak, read, and write. Emotional stability necessary to perform the essential functions of the job. Vision and hearing sufficient to perform the essential functions of the job.

Three years' experience in medical/healthcare environment required. Ability to establish and maintain working relationships with employees, managers, community partners, etc. using strong interpersonal communication and organizational skills. Ability to exercise professional judgment in planning own work, formulating recommendations and making decisions. High School graduate or GED required, Bachelor's degree in applicable field preferred. Requires organizational, verbal, interpersonal and customer service skills, grammar and spelling, the ability to read/comprehend written instructions and follow verbal instructions.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.