Community Health Worker

Community Health Worker

The Community Health Worker (CHW) is accountable for partnering with clinical and health plan teams to engage, advocate, educate, navigate, and coordinate with—and on behalf of—individuals identified as having social needs that impact their health. The CHW may visit patients and members in home or community settings as needed, while also collaborating with care management and care teams (e.g., clinics, emergency departments, home care, health plans, etc.). Typically, a CHW works under the direction of an ambulatory Care Manager and/or a clinic RN or MA.

Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.

Job Specifics

• Application Requirements: Please upload a current resume that includes your work history and relevant licenses or certifications.
• Benefits Eligible:
• FTE: Full time
• Shift: Daytime hours- 8:30-5 Monday - Friday. Partially remote, requires in-person meetings, in-person trainings and in-office days. (TBD)
• REQUIRED: CHW Cert or ability to obtain within 18mos of hire.

Essential Functions

• Builds trust with patients and their families to engage them in their health and empower them to recognize their potential and create community connections.
• Applies motivational interviewing and health coaching techniques during patient interactions.
• Ensures timely enrollment in, and referrals to, health and community resources, and assists patients in navigating these services.
• Maintains regular contact with patients through phone calls, digital communications, home visits, and visits to community settings.
• Collaborates with care managers and clinical teams to deliver coordinated, comprehensive care that addresses social needs as part of the patient's care plan.
• Collaborates with Community Health to support partnerships and maintain relationships with key community stakeholders to improve health and social outcomes.
• Communicates empathetically and clearly with patients and caregivers, honoring their preferences and ensuring understanding.
• Contributes to and maintains a comprehensive knowledge base of community resources and their functions.
• Participates in professional development and networking opportunities to enhance skills and knowledge.
• Utilizes strong organizational skills to manage tasks and appointments, and applies critical thinking to resolve complex issues and navigate community resources.

Minimum Qualifications

• Demonstrated communication skills, including listening, speaking, and writing
• Ability to work independently as well as collaboratively in and in group settings.
• Proactive mindset with the ability to take initiative.
• Willingness and ability to conduct home visits.
• Availability to be present on-site in clinical and community settings.
• Basic computer proficiency.
• Caregivers whose duties require them to conduct home or community visits must maintain current BLS certification, have a current driver's license, current auto insurance, an acceptable driving record and reliable transportation.
• Must obtain Community Health Worker (CHW) Certification within 18 months of hire into role.

Preferred Qualifications

• Community Health Worker (CHW) Certification
• Experience working with diverse populations, including individuals with limited financial resources, educational backgrounds, and communication barriers.

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location: SelectHealth - Murray

Work City: Murray

Work State: Utah

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.88 - $31.09

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.