Operations Specialist

Summary: Location: Schenectady, NY Duration: 12 Months Work Mode: Onsite Responsibilities: Coordinate end-to-end onboarding supportfor new hires, including employees, contractors, and program participants. Create and maintain standardized onboarding documents, checklists, presentations, and process guides. Maintain onboarding websites, toolkit resources, and other shared materials used by new hires and stakeholders. Coordinate with HR, hiring managers, and key stakeholders on start dates, locations, system needs, and onboarding readiness. Coordinate computer ordering and setup for new hires and help managers complete equipment requests. Support or coordinate setup for required access and systems, including V drive, Box, EdCast, Smartsheet, Bench, MyTime, and other onboarding-related tools. Plan and coordinate new hire orientation sessions, onboarding events, kickoffs, and related learning experiences. Support EEDP onboarding and kickoff preparation, including communications, coordination, event logistics, and participant readiness. Support preparation and logistics for TLO-led trainings and workshops such as Cultivate, Innovation, Systems Thinking, Teardown, and EEDP information sessions. Develop, document, and maintain standard work for onboarding and operational processes. Requirements: Experience in onboarding coordination, operations support, training logistics, program administration, or related business operations. Strong project coordination and organizational skills. Ability to manage multiple tasks, deadlines, and stakeholders simultaneously. Strong written and verbal communication skills. Experience working with Microsoft Office tools and collaboration platforms. Preferred Skills: Comfort managing logistics, systems access coordination, and participant communications. Ability to work independently while coordinating across teams. Strong attention to detail and follow-through. Experience with event planning, onboarding processes, or early career program support preferred.