Area Property Manager

Job Description

Job Description

We’re committed to enriching the lives of those around us - one home at a time. Ready to make a difference? We're looking for innovators, changemakers and energetic professionals who want to join in on our amazing mission and company culture. We're a leader in the Single Family Rental industry and have been named one of Atlanta’s Top Workplaces, ranked #3 on Qualified Remodeler’s Top 500, and ranked #1 for ACG’s fastest-growing company in Georgia.

RESICAP’s Property Management division, ResiHome, is committed to providing our residents with quality homes and best-in-class service, while also seeking to maximize our clients’ investments. Ready to make an impact in a fast-growing, innovative company? Apply today!

BENEFITS: Paid Holidays, Paid Time Off, 401k Matching, Medical, Vision and Dental Insurance, Wellness Initiatives, Short-Term Disability, Employee Assistance Program, and More

Position Purpose:
The Area Property Manager coordinates the management operation of assigned properties within the guidelines of the quality standards, operating objectives, and goals established by the Company and the property management department. This position provides leadership and daily management over an assigned area and team responsible for single-family rental homes and the residents who occupy them. Area Property Manager are involved in all aspects of field-level property management, included but not limited to marketing, showings, rent collections, resident inquires, profit and loss (P&L), reporting, as well as, maintenance, turn and construction performance, and general management of the resident experience.

Job Responsibilities:

• Oversee and manage development of Property Management staff across leasing, cash collection, service, turns and construction in assigned market(s).
• Maintains intimate awareness of market/industry conditions and trends.
• Establish environment that promotes teamwork and cohesion with Operations team in order to drive P&L performance.
• Recruit, hire, and train qualified, dynamic, high performance property management.
• Enforce policies to enable assigned portfolio to function according to quality standards and operating objectives.
• Maintain >95% occupancy, <2% delinquency and >75% lease renewal rate on stabilized portfolio in assigned market(s). (specific metrics may be adjusted based on portfolio performance).
• Analyze processes and procedures to ensure optimum efficiency levels.
• Be knowledgeable of provisions in standard lease documents and maintain a working knowledge of resident rules and regulations.
• Carry out other duties as assigned that are in the best interests of the company.
• Work closely with central operations to ensure corporate initiatives are met.
• Lead property management team in developing and maintaining positive relations with local community and real estate groups/associations.
• Conduct periodic inspections and follow up calls to residents to ensure standards of home care are maintained and the Company’s customer care program is executed.
• Ensure that all resident-caused or owner-responsible HOA violations and/or citations are cured in a timely fashion and that fines are not incurred.
• Assist in creation and circulation of weekly, monthly, quarterly and annual reporting.
• Ensures that the group provides outstanding customer service and is responsive to requests.
• Performance management of personnel including, reviews, corrective action, mentoring, development plans and performance improvement plans.

Job Requirements (Including Education):

• Bachelor’s Degree in business or related work experience.
• 5 or more years of previous property management experience in either the single family or multi-family rental industry.
• At least 3 or more years of supervisory experience.
• Real Estate license/Broker license preferred.
• Proven track record of achieving budgeted P&L objectives.
• Possesses strong organizational skills and is detail oriented.
• Ability to thrive in a dynamic, fast-changing, growth environment.
• Interacts productively in person and through technology with co-workers, team members.
• Excellent oral and written communication skills.
• Computer literacy, ability to comfortably navigate new technology and competency in MS Office suite a must.
• This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

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