Director, Product Management

Role Description

At Phreesia, we're transforming the healthcare experience through intelligent technology that helps patients connect with care more easily and helps providers operate more efficiently. As a Director of Product Management, you'll lead our portfolio of payment collection and processing solutions, shaping the strategy, execution, and evolution of products that help healthcare organizations achieve stronger financial outcomes.

In this leadership role, you'll help modernize patient payments, improve collections, reduce friction, and shape the future of how millions of patients pay for care. Success in this role requires equal parts vision, leadership, and execution.

• Lead a product team to ensure the overall success of a portfolio of payment applications including point of service collections, card on file, statements and payment plans.
• Be a product champion within our company and for our clients.
• Work with the executive team to set the vision and strategy for the payment product suite.
• Drive product go-to-market strategies and execute on these plans with the support of marketing and client solutions colleagues.
• Build business cases for new products and feature enhancements by collaborating with engineering, marketing, sales, and operations groups.
• Analyze competition and determine features and positioning to offer best in class products to our customers.
• Track product and business metrics to drive outcomes.

Qualifications

• Demonstrated leadership abilities, including hiring, mentoring and team management.
• Ability to set a product vision and strategy and to translate it into a concrete product roadmap.
• Experience in developing and launching successful payment processing applications or similar applications.
• Experience in leading platform-as-a-service products, prioritizing and building APIs that empower and support other internal teams.
• Experience in the payments industry, or with a payment solution, including online/ecommerce, card present/POS, and recurring/card on file payments.
• Experience with creating and integrating to payment APIs/SDKs, including hosted payment options, NFC/EMV, and P2PE is a plus.
• Ability to thrive under pressure and function effectively in a fast-paced environment, managing multiple projects simultaneously.
• Deep interest in user experience, creating and analyzing products.
• Strong interpersonal skills and ability to work well in a team environment.
• Excellent analytical, problem-solving, organizational, written and verbal communication skills.

Requirements

• Bachelor's degree required.
• 8+ years of product management experience, preferably in healthcare in a high-growth B2B SaaS environment using an Agile development methodology.

Benefits

• Remote First: 100% Remote work + home office expense reimbursements + monthly reimbursement for cell phone, internet and wellness.
• Top of market rewards: Competitive compensation.
• Take time when you need time: Flexible PTO + company holidays.
• Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one.
• Care about your families: Generous top-up for parental leave benefits.
• Support personal development: Continuing education and professional certification reimbursement.
• Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
• Giveback to community: Local in-person volunteer events, and give back programs to our communities.
• Recognition and perks: Company-wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams.
• Diversity and inclusive environment: Encouragement for all employees to bring their authentic self to work, with a variety of Employee Resources Groups (ERGs).