Sr. ServiceNow Consultant

Sr. ServiceNow Consultant

Location: Remote

Years of Experience: 15 to 25 Years Fulltime only

Required Skills & Qualifications:

• Technical Expertise:
  • Expertise in configuring and administering ServiceNow SAM Pro to manage software assets, licenses, and compliance.
  • Strong understanding of the integration between ServiceNow and other tools like SCCM, discovery tools, and enterprise systems for asset tracking and management.
  • Solid understanding of software licensing models (e.g., per user, per device, subscription-based) and experience applying these models within ServiceNow SAM Pro.
  • Experience with ServiceNow reporting and dashboard creation, including building custom reports and queries using ServiceNow's reporting tools.
• Certifications (Preferred):
  • ServiceNow Certified Application Specialist – SAM Pro.
  • ServiceNow Certified Application Development – CAD.
  • ITIL Foundation or higher-level certifications.
  • Certified Software Asset Manager (CSAM) or similar certifications.
• Soft Skills:
  • Strong analytical and problem-solving skills with the ability to identify and address software asset management issues.
  • Excellent communication skills, with the ability to engage with both technical and non-technical stakeholders.
  • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
  • Strong attention to detail, with a focus on accuracy and compliance.

Additional Requirements:

• Knowledge of software license management tools and processes, specifically within ServiceNow SAM Pro.
• Experience managing software audits and liaising with vendors to ensure compliance.
• Familiarity with cloud-based software licensing and asset management (AWS, Azure, etc.) is a plus.
• Prior work integrating other enterprise SaaS (ServiceNow, Salesforce, GitHub, etc.) to appreciate patterns around connectors, webhooks, and rate limits.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.