Operations Supervisor

Position Purpose In the role of Operations Supervisor, the successful candidate will support site leadership in managing daily operations, ensuring that all activities align with organizational goals and operational standards. They will address operational challenges, provide hands‑on assistance, and contribute to effective solutions. This role involves relaying site information to team members, fostering a positive environment, and managing various responsibilities as needed. The Operations Supervisor will also assist in maintaining high standards of safety, quality, and efficiency. Key Responsibilities Safety – Promote a safety‑driven culture, ensuring proper training and PPE, and maintaining compliance with safety regulations. Compliance – Assist with contract execution and adherence to procedures to ensure functionality of process systems. Reliability – Monitor project performance, maintain quality standards, and coordinate problem resolution. People‑Focused – Foster a positive work culture, manage resources, communicate goals, and mentor team members. Customer Obsessed – Build and maintain customer and vendor relationships, address issues promptly, and communicate effectively with clients when required. Cost‑Effective – Support cost‑saving initiatives, assist with budgeting, and implement process improvements. Primary Duties / Responsibilities Foster teamwork and collaboration. Support site leadership in managing team performance; liaise with site leadership, staff, and external stakeholders. Provide support in client communications. Assist in promoting a safety‑first culture. Mentor junior team members. Demonstrate a desire to grow into a future leadership role, focusing on developing both operational and leadership skills. Assign personnel to shifts and plan daily schedules; prepare work orders and reports from a CMMS system. Ensure process control and quality assurance. Review water reports and prepare related documentation; make adjustments to the process based on laboratory data. Provide leadership in the Health and Safety Program and achieve safety goals; establish operations and maintenance schedules and diagnose equipment failures. Recommend and maintain emergency action plans, and update or develop SOPs. People Management – Promote a positive work culture; manage resources; communicate goals to the team; evaluate, mentor, and supervise team members. Safety Management – Implement and enforce safety protocols; conduct regular safety training performance. Compliance Oversight – Oversee contract execution; ensure adherence to procedures and permit requirements. Operational Reliability – Monitor project performance; maintain quality standards; coordinate problem resolution. Customer Relations – Build and maintain customer relations; respond to inquiries; assist in improving customer experience. Cost Effectiveness – Identify and implement efficiencies; monitor financial transactions and optimize resource utilization. Facility Management – Support the Operations Manager or Site Leader with facility operations and troubleshooting. Work Environment Typically spends 75% of time in an operations environment and 25% of time in an office environment. May need to work outside in inclement weather conditions and drive company vehicles to perform duties. May serve rotational 24‑hour emergency on‑call. May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water and electrical hazards. Qualifications Education and Experience High School Diploma/GED is required. A degree in a related field (24 credits in Chemistry is a plus) or equivalent related experience. Five to seven years in various positions within a water / wastewater treatment environment. Lead or supervisory experience. Knowledge, Skills, and Abilities Understanding of water treatment process. Troubleshooting and problem‑solving skills. Budget knowledge. Communications and interpersonal skills; demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications and reports. PPE (Personal Protection Equipment) proficiency. PC skills; knowledge of word processing, spreadsheet and presentation software for preparing work‑related reports, charts, graphs and data submittal requirements. Ability to use computer systems for preparing work orders and purchase requisitions. On‑call availability. Demonstrated commitment to compliance with applicable laws and regulations, the Company’s Code of Business Conduct and other Company policies and procedures. Required Certifications / Licenses / Training HAZWOPER (Hazardous Waste Operations and Emergency Response) Level I and II certification if required by site. Forklift certification if required by site or any other certifications as required. Knowledge of current and pending water treatment standards, regulations and federal, state and local laws and codes if helpful. Physical Requirements Amount of time spent – Standing 25%, Sitting 25%, Walking 50%. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch and enter confined spaces. May be required to use ladders or stairs. The employee must lift and/or move up to 50 pounds (occasionally 60 pounds). Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Requires close visual observation to detect process non‑conformance and machine malfunction. Benefits Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. #J-18808-Ljbffr Veolia | North America