ERP Operations Solution Specialist

US Delivery Center Solution Specialist

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work You'll Do As a US Delivery Center Solution Specialist on the team, you will:

• Support the delivery of ERP workstreams by helping translate business requirements into functional designs, process documentation, and implementation-ready deliverables across areas such as finance, supply chain, procurement, inventory, manufacturing, projects, or reporting.
• Participate in requirements gathering, fit-gap discussions, and process design workshops, helping clients evaluate current-state processes and align to leading practices and standardized ERP capabilities.
• Partner with functional, technical, integration, and data teams to support interfaces, reporting, data conversion, and end-to-end business process execution across the ERP landscape.
• Help execute testing activities across unit, system integration, and user acceptance testing by preparing scenarios, supporting defect tracking, validating outcomes, and maintaining traceability from requirements through sign-off.
• Provide production support and issue analysis by documenting defects, helping investigate root causes, and supporting resolution of functional process and configuration issues in a controlled ERP environment.
• Create and maintain core project artifacts including process flows, functional specifications, test documentation, control evidence, and cutover or deployment support materials.
• Support ERP delivery by helping teams address controls, compliance, security, and audit-readiness expectations while working toward client mission outcomes.

The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Enterprise Operations as a Service offering provides services to meet our clients' needs for on-going operations of their technology and business process investments through multi-year contracts.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Ability to obtain and maintain Secret clearance for this role
• 2+ years' experience supporting SAP or Oracle ERP solutions in one or more functional areas such as finance, supply chain, procurement, inventory, manufacturing, projects, or reporting.
• 2+ years' experience with requirements gathering, process analysis, testing, production support, and documentation in an ERP environment.
• Delivery Center Location & Travel Requirements:
• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance

Preferred:

• Active Secret Security Clearance