Lead Business Consultant - Individual & Family Markets (IFM)

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for playing a leading role in the alignment and integration of Individual and Family Markets (IFM) regulatory filing activities to ensure consistency and efficiency. Provides substantial support to the Qualified Health Plan (QHP) plan management filing process for regulations related to ACA, healthcare reform and processes that affect multiple functional areas within IFM.

This position Possesses in-depth knowledge of regulatory filing processes with ability to provide excellent analysis and execution of internal and external requirements, while assisting with prioritization of IFM activities and tracking progress to goals. Responsible for tracking key program milestones and recommending adjustments to program leadership and team.

Required Job Qualifications:

• Bachelor’s degree and 5 years of experience OR 11 years of experience in project management, business analysis, process improvement, strategic planning, product administration or other relevant healthcare function
• 4 years of experience leading with large and complex projects.
• Demonstrated experience leading, coaching, and mentoring teams and more junior resources
• Experience communicating with senior management and executive leadership from multiple divisions.
• Experience developing and delivering presentations.
• Problem resolution experience and skills.
• Knowledge of strategic planning techniques and industry trends
• Experience interpreting business information
• Verbal and written communications skills including establishing working relationships across departments, preparing presentations to senior management, and establishing team environment.
• Skilled in managing and delegating assignments across multiple complex projects successfully in a matrixed environment.
• PC proficiency to include MS Office products.
• Organizational skills.
• Problem resolution experience and skills.
• Negotiations skills.
• Analytical skills.
• Detail oriented.

Preferred Job Qualifications:

• Experience driving personalization efforts at a large organization.
• Monitoring and tracking initiative impacts against the personalization maturity curve and connecting them to key enterprise outcomes.
• Health insurance or healthcare industry experience.
• Proven strategic thinking and execution.
• Ability to drive decisions, create optionality and determine impacts of options.
• Ability to clearly articulate and prepare presentations for all levels to share data, options and recommendations.

This position is expected to adhere to HCSC's hybrid flex policy of 3 days in office/wk.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$92,700.00 - $167,500.00

Exact compensation may vary based on skills, experience, and location.