Commercial - Outside Technician I

Job Description

Job Description

Job Title: Commercial – Outside Technician I

Reports To: David Green

Location: Pineville

Employment Status: Full-Time

FLSA Status: Non-Exempt

This position has typical work hours Monday – Friday from 7:30AM – 5:00PM, Saturday as needed

Job Summary:

We are seeking a skilled and dedicated Tire Technician to join our team. An Outside Technician II is responsible for mounting, dismounting and balancing heavy service truck tires, along with passenger and light truck tires on emergency road service calls and on customer fleet parking lots. Employees in this position will primarily be working outdoors and must be focused on both safety and customer satisfaction.

Essential Functions and Tasks:

• Mount and dismount new/used and retreaded tires on heavy service equipment, passenger trucks and light duty trucks.
• Perform tire maintenance on fleet trucks.
• Maintain updated reports as needed on fleet accounts.
• Balance tires utilizing appropriate equipment.
• Communicate safety concerns, company vehicle issues and customer problems with service manager or store manager immediately.
• Mount and dismounting of new/used customer wheels from customer fleets.
• Responsible for various types of tire repairs.
• Execute pre-designed service programs (Mounted Tire Program).
• Understand customer base and profiles.
• Responsible for daily safety pre-trip inspections on service truck.
• Keep service truck and service area clean to maintain a safe work environment.
• Responsible for following all safety regulations, processes and procedures required by Parrish Tire Company, TIA, OSHA and NCDOL.
• Understand tire design and tread patterns.
• Must be available 24 hours/day during scheduled on-call shift.

Qualifications:

• 1-2 years of experience as a roadside tire technician
• Valid NC driver’s license
• Clean driving record
• Must become (TIA) Certified if not already

Knowledge, Skills, and Abilities:

• Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
• Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
• Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
• Integrity - Employee is required to be honest and ethical.
• Self-Control - Employee is required to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior regardless of circumstances.
• Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.

Required Physical Abilities:

Physical requirements of this position may require a range of activities. These can include, but are not limited to:

• Lifting and carrying – the ability to lift and transport objects of specified weights, which may vary by job. For example, a job may require lifting up 50-150lbs regularly.
• Standing and walking – this position will require standing and walking for periods of time
• Bending and stooping – bending, stooping, or crouching are requiring to effectively preform essential duties of this position.
• Reaching and pushing/pulling – the ability to reach for items, push carts, or pull equipment will be necessary for daily activities.
• Sitting – there will be times this position will be needed to sit for prolonged periods of time.
• This position will also be required to operate certain machinery and other equipment safely.

Work Environment:

This position will require employees to work in certain weather conditions, such as heat, cold, as well as potentially confined spaces.